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Mega Walk-in for Process Assocaite on 30th November

0 - 2 YearsBengaluru

Time and Venue

Walkin Interview on 30th November from 9 AM onwards

Bagmane Constellation Business Park, Taurus building I, 3rd Floor, 2870, Opp. Soul Space Arena, Doddanekundi Main Road, Chinappa Layout, Mahadevapura, Bengaluru- 560037 (view on Map)

Express interest to recruiter and also get a reminder of this walk-in
INR Best in the industryPosted: 15 days agoJob Applicants: 3410+Job Views: 16082+
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Job Description

In this role, you will be responsible to monitor and ensure the accuracy of the pricing analytics & operations team through audits and process improvement activities. The job involves auditing operations teams & system outputs, suggesting and implementing process/system improvements, and identifying emerging process performance trends.
You will be responsible to audit, track and maintain the quality metrics of assigned processes. The individual will interact with the business, automation & technology teams to help drive operational and system improvements.
The successful candidate should have the ability to work at all levels with an eye for detail to achieve process goals, actively seeks to understand Amazons core values and translates those into everyday practices.
Basic Qualifications
  • Meets and/or exceeds productivity and accuracy targets for assigned audit/quality processes.
  • Is an SME on specific business quality processes
  • Training/update/coaching on mapping operations in the capacity of an SME
  • Ticket management (meeting SLAs and responding/resolving tickets)
  • Drive process/system improvements basis ongoing trends/gaps identified
  • Execute on assigned project components of specific audit processes
  • 24/7/365 availability, including willingness to work on weekends, and outside of the "standard" work day
  • Carries out tactical issue based communications with internal
  • Creates ad-hoc operational reports, status updates on a need basis
  • To receive security clearance all candidates must undergo a background check.
  • Proficiency in computer applications and a flair for browsing the internet
Preferred Qualifications
  • Proficient in Internet navigation and keyboard typing skills
  • Has problem solving skills and attention to details
  • Proficient in MS Excel and other MS office tools
  • Has statistical knowledge on averages, trend, outliers, charting, etc. would be an advantage
  • Any UG Degree preferred with 2+ years of work experience
  • Possesses excellent written and oral communication skills
  • Has the ability to deliver results by influencing team members
  • Ability to work independently and think out of the box
  • Should be able to dive deep and identify the root cause of the issues and get them fixed by coordinating with different teams like operations and IT
Interested candidates can walk-in to the below mentioned address between 9AM-12PM:
Bagmane Constellation Business Park,
Taurus building I, 3rd Floor,
2870, Opp. Soul Space Arena, Doddanekundi Main Road,
Chinappa Layout, Mahadevapura,
Bengaluru- 560037
 
Thanks,
Gokul R


Salary: INR Best in the industry
Industry: Internet / Ecommerce
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations
Role Category: Voice
Role: Associate/Senior Associate -(NonTechnical)
Employment Type: Permanent Job, Full Time
Keyskills:

Company Profile

Amazon Development Centre (India) Pvt. Ltd.
Amazon.com strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon.com continues to grow and evolve as a world-class e-commerce platform. Amazon's evolution from Web site to e-commerce partner to development platform is driven by the spirit of innovation that is part of the company's DNA. The world's brightest technology minds come to Amazon.com to research and develop technology that improves the lives of shoppers and sellers around the world.
View Contact Details+
Contact Details

Recruiter Name:Mr. Gokulnath R

Contact Company:Amazon Development Centre (India) Pvt. Ltd.

Website:https://www.amazon.jobs/