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Walkin Interview for Freshers (BE & Any PG) - Athenahealth

0 - 0 yrs

Time and Venue

8th April - 10th April , 10 AM onwards

athenahealth Technology, 9th Floor, Block A, SP Infocity (West Wing) 40, MGR Road, Perungudi Chennai 600096.

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Not Disclosed by Recruiter Openings: 20 Posted 21 days ago Job Applicants: 391 Job Views: 3000+

Job Description

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    Issue Resolution Analyst, Customer Service

    We are looking for Issue Resolution Analyst to join our Customer Service division. You will be resolving and addressing inquiries related to operational workflows within our products.

    But enough about us, let's talk about you.

    You possess strong analytical, communication and organizational skills and be detail oriented, in order to provide on-going support in the client service department. You thrive in an environment where problem solving and creative-solutions based approach is a way of life. You are excited by the prospect of working in a dynamic environment of continual change/improvement driven by our rapid rate of growth.

    The Team

    Our Complex Cases Team provides support to clients on operational workflows that are unique to our products. The team works collaboratively and passionately to build a high-performing company culture Comprised of engaged employees who work cross-functionally to improve client experience.

    Job Responsibilities

    Reviewing and resolve issues reported by our clients and internal stakeholders
    Provide resolution that impacts processes across operations to optimize processes and prevent future issues
    Adhere to SLAs and SLCs of the team
    Contribute constructively to achieve the business goals of the team
    about athenahealth & Diversity Statement.

    Our Mission:

    To unleash our collective potential to transform healthcare.

    Our Location:

    This role will be based in Chennai, India. Our Global Headquarters is located in Watertown, MA, just a few miles from Boston. We have two other India locations in Bengaluru and Pune.

    Our Culture:

    If you crave transparency, innovation and the ability to make an impact, you've come to the right place. Being an athenista is all about taking initiative, questioning the norm, making things radically simple and celebrating diversity. We are all working hard towards a cause that impacts every one of us, healthcare, and we take time to celebrate company accomplishments and our people.

    Our Perks:

    Along with health & financial benefits, our athenistas are offered a variety of perks that promote employee wellbeing such as commuter support, collaborative workspaces.

    Calling all 2017 & 2018 BE and PG graduates (No Standing Arrears)

    BE and PG Graduates only
    Provisional Certificate Mandatory*
    Excellent Communication Skills
    Rotational shifts (Cabs Provided)

    Walk-in Date: 8th April to 10th April-2019

    Timings: 10 am to 3 pm

    Venue Details:

    athenahealth Technology,
    9th Floor, Block A, SP Infocity (West Wing)
    40, MGR Road, Perungudi
    Chennai 600096.

Salary: Not Disclosed by Recruiter

Industry: BPO / Call Centre / ITES

Functional Area: ITES , BPO , KPO , LPO , Customer Service , Operations

Role Category:Voice

Role:Associate/Senior Associate -(NonTechnical)

Employment Type: Permanent Job, Full Time


Desired Candidate Profile

    Please refer to the Job description above
Company Profile:

AthenaHealth Technology Private Limited.

athenahealth is the most universally-connected healthcare network in the United States. We are transforming healthcare by creating easy to use, ultra-powerful, cloud-based tools which allow medical professionals to focus on what they do best - treat patients.
athenahealth covers over 46 million patient lives and 160 million visits per year. Today, we connect more than 114,000 medical providers and health systems nationwide with $30.8 billion posted client collections, on a mission to deliver better care for all.
Come join our team as we create athenahealth's next-generation modern Healthcare Cloud Platform and help make this aspiration a reality.
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Walkin Interview

8th April - 10th April 10 AM

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Job Posted by

Ronald Praveen Senior Recruiting Analyst AthenaHealth Technology Private Limited. Chennai

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