Search Jobs

We Are Hiring Desktop Support Engineer L1

0 - 1 yrs
Apply without registration
Not Disclosed by Recruiter Openings: 1 Posted 30+ days ago Job Applicants: 45 Job Views: 1500+

Job Description

 
Send me Jobs like this
    Experience: 0.6 - 1.0 years


    Salary : 6000 7000 take home


    Give permanent Fix to the Desktop, Printer problems, basic LAN issues


    Remote Call Closure within Norms


    Follow-up the Checklist (s)


    Load/ reload standard build operating system & configurations,


    aware of Installation & troubleshooting of critical applications & their usage guidelines,


    Root Cause Analysis for repeat calls.


    All the Desktop (Including standalone PCs) shall be updated with the Latest Antivirus pattern.


    Raise timely alert and take immediate action to mitigate any virus outbreak


    Data submission for Daily, Weekly & Monthly summary report


    For AMC case follow up with Wipro spare coordinator for call closure, With Supervisor approval


    provide Standby solution to the user.


    Call logging & follow-up action with the principal Vendors (IBM & Dell) for warranty related


    incidents keeping helpdesk informed


    Troubleshoot and resolve incidents (Hardware and Software) related to desktop and associated


    peripherals


    Troubleshoot Network connectivity (LAN) issues


    Escalate the problem to the Technical Specialist & to Regional / National Team Lead (s) if not


    resolved


    Installation of desktop and hardware like CD-ROM, soundcards, etc.


    Operating Systems (OS) installation / re-installation, upgrades and patches for desktops


    Software installations such as MS-Office, Acrobat Reader, mail client etc.


    Awareness & acceptance for Best Practice roll out.


    Desktop Installation, Movement, Assign & Change


    Installation of anti-virus on desktops and remove Virus


    Configuration of Print devices (network and local) on desktops


    Desktop Configuration - Network, mail client, internet etc.


    Co-ordinate with vendors for support

Salary: Not Disclosed by Recruiter

Industry: Recruitment, Staffing

Functional Area: IT Hardware , Technical Support , Telecom Engineering

Role Category:Technical Support

Role:Customer Support Engineer/Technician

Employment Type: Full Time, Permanent

Keyskills

Education-

UG: Any Graduate - Any Specialization

PG:Post Graduation Not Required

Company Profile:

VR Careerz

VR Careerz is a Recruitment consulting firm that offers a broad portfolio of manpower staffing solutions. VR Careerz is differentiated by its strong track record of delivery, and its experienced, enthusiastic people. Our performance in client and employee satisfaction has been recognized nationwide today.
View Contact Details
Apply without registration

IEIL has taken all reasonable steps to ensure that information on this site is authentic. Applicants are advised to research bonafides of advertisers independently. IEIL shall not have any responsibility in this regard. We also recommend that you visit Security Guidelines and Terms and Conditions for more comprehensive information on this aspect.

-or-
Max 2MB, doc, docx, rtf, pdf
We will create your profile