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YES BANK has been conceived in the spirit of professional entrepreneurship, with an unstinted commitment to establish a high quality, technology driven, state-of-the-art private Indian Bank catering to ‘Emerging India’. Financial Trust The vast banking experience of our Promoters, Rana Kapoor and Ashok Kapur, has been strengthened by the financial support of Rabobank Nederland, the world’s only AAA rated private Bank, and three respected global institutional private equity investors, CVC Citigroup, AIF Capital and ChrysCapital, to provide YES BANK a strong foundation of enduring financial trust. Human Capital At YES BANK, we look to offer comprehensive banking and financial solutions. Which is why, we have inducted top quality Human Capital across all our banking functions, including Corporate & Institutional Banking, Financial Markets, Investment Banking, Business & Transactional Banking and Retail Banking & Wealth Management. Knowledge Banking Our differentiated view of banking as a knowledge-based industry has ensured that our Bankers are also industry experts in sectors like Food & Agribusiness, Lifesciences, Telecommunications, Media & Technology, Infrastructure and Manufacturing & Textiles. These Knowledge Bankers offer invaluable and in-depth insights into these sectors, thereby helping our clients to develop great ideas and nurture them to fruition. Technology Edge Technology is another key differentiator at YES BANK. Our alliances with best-of-breed technology partners ensure proactive, on-demand support to meet our growth requirements, as well as the continuous development of our systems infrastructure and delivery channels. Corporate Governance Our foundations have been inscribed with stringent Corporate Governance measures, whereby transparency, disclosure norms and accountability have paramount importance, in order to safeguard the trust and wealth of each and every stakeholder and customer. Responsible Banking Our commitment extends further, from our customers, investors, stakeholders and employees to society at large. By focusing on sustainability and corporate social responsibility, we aspire to be a role model institution in Responsible Banking. Growth Indeed, at YES BANK, we look to partner the growth of our clients, while they gain from leveraging our financial expertise, thereby enabling us to accomplish our mission of “ Creating and Sharing Value �. At YES BANK, we “ Say YES �. Yes, we will offer innovative financial solutions. Yes, we will adopt international best practices, and provide the highest standards of service delivery and operational excellence. Yes, we will provide you with a delightful banking experience expressed with simplicity, empathy and totality.
Designation Yes bank - ISB Ops - Chennai Location
Job Description Key Responsibilities:
- Manage multiple operational processes for products under Inclusive and Social Banking business
- Responsible for End to end customer onboarding for this business segment
- Evaluate and drive key avenues for digitization with the objective of enhancing customer onboarding and improving business efficiencies
- Adhere to agreed TAT for all activities at the operations hub
- Build a strong team and lead the team by setting an example
- Achieve the desired processing efficiency and quality for each of the managed activities.
- Record management including archival and retrieval
- Responsible for effective resource management, vendor management, support to business partners and operation centers
- Responsible for the overall process adherence and assuring compliance with respect to KYC/AML/Regulatory guidelines/internal policies including audit and compliance

Key Competencies / skill set:
- Expertise in managing microfinance operations of products like SHG, JLG, Micro-insurance and other financial inclusion products and services.
- Comprehensive understanding of Business Correspondent (BC) model of business.
- Experience of managing a large team and multiple operational processes
- Establishing internal quality control mechanism and monitoring.
- Strong team management skills.
- Good knowledge on Systems and processes in handling Microfinance activity
- Must possess very good communication skills in order to create an impact while doing all interactions with various stake holders for healthy inter-personal relationships
- Must have sound analytical brain to understand the things deeply and help the organization maintain a sustainable & smooth business operations

Desired Candidate Profile
- Excellent Banking and financial inclusion operations experience
- Should have exposure to BC model of microfinance operations
- Must be having experience in managing teams with multiple processes.
- Highly motivated and ability to work with minimum guidance
- Adept with Retail asset and Retail liability Operations
Desired Profile Please refer to the Job description above
Experience 1 - 3 Years
Industry Type Banking / Financial Services / Broking
Role Operations Manager
Functional Area ITES, BPO, KPO, LPO, Customer Service, Operations
Employment Type Full Time , Permanent Job

UG - Any Graduate

PG - Any Postgraduate - Any Specialization

Doctorate - Doctorate Not Required

Compensation:  1,50,000 - 5,00,000 P.A.
Location Chennai
Keywords inclusive social banking kyc business operations opeartions Documentation MSBI
Contact Mr. Sinoy John
Yes Bank Ltd
Job Posted 2019-01-16 11:16:11.0

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