Account Delivery Management Professional

From 15 to 18 year(s) of experience
₹ Not Disclosed by Recruiter

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Posted: 50 days agoJob Applicants: 94Job Views: 339

Job Description

  • Project Role :
  • Project Role Description :
  • Management Level :6
  • Must Have Skills :Account Delivery Management
  • Good To Have Skills :Service Delivery
  • Job Requirements : Key Responsibilities : 1 This position is a key leadership role and will require experience in client management including participation governance review meetings, good communication, complex problem management, consultative, building and managing high performance teams2 Manage Daily Operations - Analyze service performance data Analytical skills and drive initiatives aimed at performance improvement3 Proactive Delivery Management - Suggestions on Improvement Plans;
  • Technical Experience : 1 Proven experience in offshore delivery including Experience in Project governance, Crisis and Escalation management,2 End to end management of IO delivery for a global client including onshore and offshore teams 3 Financial Management should have experience of managing project financials including cost take out initiatives 4 Good Understanding of Automation, Analytics, Infrastructure Tools and Quality processes 5 Complex Problem Solving skills Look at areas that impact availability
  • Professional Attributes : 1 Understanding of quality processes and standards such as ISO 20000/BS25999/ITIL2 Strong Communication skills and ability to confidently communicate a point of view3 Good knowledge of ITIL delivery processes such as Incident, problem, Change, availability, capacity etc
  • Educational Qualification : BE/ B Tech or any other recognized degree
  • Additional Information : Strong understanding of key client stakeholders and managing client expectations

    Role:Problem Management

    Salary: Not Disclosed by Recruiter

    Industry:IT Services & Consulting

    Functional Area:IT & Information Security

    Role Category:IT Support

    Employment Type:Full Time, Permanent

    Education

    UG:B.Tech/B.E. in Any Specialization

    PG:Any Postgraduate

    Company Profile

    Accenture

    Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services—all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 514,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.
    Company Info
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    Contact Company:Accenture

    Address:Plant 3,Godrej and Boyce Compound, MUMBAI, Maharashtra, India

    Reference Id:288409

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