Acquisition Manager
Primary Responsibilities:
Business Meet the set targets on liabilities in terms of open market acquisition and existing customer conversion Understand need and acquire customers who meet the criteria for liability products through either of the below channels Leads generated by branch staff and personal leads Referrals generated from existing customers Alternate channels Maintain the database of the prospects meet select prospects and manage the relationship thereafter Accompany CRSUnsecured loans on the field for actively driving conversion of existing borrowing customers into liabilities customer Cross sell other secured loan products of Ujjivan and pass quality leads to respective loan officers Share customer insightsproduct related feedback with the Sales Manager LiabilitiesCustomersInteract with customers in a courteous and professional manner provide prompt efficient and accurate services Reduce customer dormancy and customer attrition by continuous engagement interaction Resolves the customer queries on various accounts FD RD remittances and third party productInternal ProcessesGuide the customer to fill the Account Opening Form ensure receipt and verification of KYC documents obtain customer signatures on all mandatory documents Strictly adhere and maintain compliance to KYC norms Drive the usage of alternate channels such as ATMs BCs and assist customers to use ATMs for dispensing cashLearning and Performance Maintain up to date knowledge of the liabilities products and services as well as a working knowledge of other products offered in the branch Resolve queries raised by CRSunsecured loans wrt liability products and support them in selling liabilities Ensure adherence to training mandays mandatory training programs for self Ensure goal setting midyear review and performance appraisal processes are completed within specified timelines
Role:Acquisition Manager
Salary: Not Disclosed by Recruiter
Industry:Banking
Functional AreaBFSI, Investments & Trading
Role CategoryBanking Operations
Employment Type:Full Time, Permanent
Education
UG:B.B.A/ B.M.S in Management
PG:MBA/PGDM in Any Specialization
Company Profile
Ujjivan Small Finance Bank
Contact Company:Ujjivan Small Finance Bank
Address:No.27, Grape garden, 3rd A Cross, 18th Main road, BANGALORE, Karnataka, India
Reference Id:a644271005be6c