Desktop Troubleshooting ( LAN, WAN , Printers , Outlook , Mail boxes etc )( L2 )
Windows Server ( Installation, Configuration , Upgrading , Troubleshooting ( Software & Hardware ). ( L2 )
Windows Networking ( Basics )
Active Directory ( User Management , Group Policies, Replication Issues (good to have ) )
Virtualization ( Hyper -V, VMWare )
or Office 365 & Exchange .
Must have experience working with Global Clients.
Comfortable to work in 24*7 work Environment.
Excellent Communication ( Both Verbal & Written.)
Interested Candidates can share their resumes at firstname.lastname@example.org
Required Candidate profile
* Open to work in US shifts
* Excellent Communication
* B2B Process
* Global client handling experience via calls, chat & emails
* Positive attitude.