Agile Program Management

from 15 to 18 year(s) of Experience
Not Disclosed by Recruiter

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Posted: 60 days agoJob Applicants: 154Job Views: 328

Job Description

  • Project Role : Service Manager
  • Project Role Description : Own the client aspects of service management for one or more outsourcing contracts. Lead the day-to-day management of contract operations and performance. Invest on a daily basis in overall growth of the outsourcing contract and its financial performance.
  • Management Level : 6
  • Work Experience : 15- 18 years
  • Work location : Gurugram
  • Must Have Skills : Agile Program Management
  • Good To Have Skills : DevOps
  • Job Requirements :

    • Key Responsibilities : 1 Contract management and Administer finances of the operation2 Act as the offshore point of contact for the Google management team3 Create, implement, and follow up on the team, and site wide action plans and communicate the initiatives and results with Google4 Identify and implement initiatives to drive customer satisfaction, increase case quality, increase efficiency, and boost team productivity -- and share the initiatives and results with Google

    • Technical Experience : 1 Knowledge to drive business KPIs2 Experience to Manage the performance and career development of the technical support team3 10 Years of experience in Project delivery management4 Good to have Agile certification, PMP etc

    • Professional Attributes: 1 Knowledge to lead process improvement initiatives2 Can Own and create performance improvement plans3 Can track case handling and time management

Role:Program Manager

Salary: Not Disclosed by Recruiter

Industry:IT-Software, Software Services

Functional Area:IT Software - Application Programming, Maintenance

Role Category:Senior Management

Employment Type:Full Time, Permanent


UG:B.Tech/B.E. in Any Specialization

PG:Post Graduation Not Required

Doctorate:Doctorate Not Required

Company Profile

Accenture Solutions Pvt Ltd

Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services—all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 514,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.
Company Info
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Contact Company:Accenture Solutions Pvt Ltd

Address:Plant 3,Godrej and Boyce Compound, MUMBAI, Maharashtra, India

Reference Id:278296

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