Application Packaging SW/Application Tech Support Practitioner

from 3 to 4 year(s) of Experience
Not Disclosed by Recruiter

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Posted: 28 days agoJob Applicants: 70Job Views: 209

Job Description

Roles and Responsibilities

Project Role : SW/Application Tech Support Practitioner

Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.

Management Level : 11

Work Experience : 2.5-4 years

Work Location : Hyderabad

Must Have Skills :Application Packaging

Good To Have Skills :Microsoft Application Virtualization (App-V)

Job Requirements : Key Responsibilities : Liaising with the customer technical representatives Provide recommendations to client on deployment of new features. Create and Manage requests on ITSM tool. Troubleshoot issues with App packaging DeploymentWork in 24 x 7 support model

Technical Experience : Strong knowledge on App Packaging, Admin Studio Expert in VB scripting/Registry coding. SME of App V and packaging with strong troubleshooting skills. Knowledge on EUC technologies Desktops, Laptops. Knowledge on different flavors of Workstation OS Windows and Linux

Professional Attributes : Should have 2 years of experience in Admin Studio , App V Operational support roles. Should have supported App V deployments Should have experience performing App V transitions / transformations Good understanding of procedures, application and concepts within own subject area and unders

Educational Qualification : BE

Additional Information : Certification on Admin Studio, App V

Salary: Not Disclosed by Recruiter

Industry:IT-Software / Software Services

Functional Area:IT Software - Network Administration, Security

Role Category:Admin/Maintenance/Security/Datawarehousing

Role:Technical Support Engineer

Employment Type:Full Time, Permanent

Key Skills

Desired Candidate Profile

Please refer to the Job description above


UG:B.Tech/B.E. - Any Specialization

Doctorate:Doctorate Not Required

Company Profile

Accenture Solutions Pvt Ltd

Accenture Solutions Pvt Ltd
View Contact Details+

Contact Company:Accenture Solutions Pvt Ltd

Address:Plant 3,Godrej and Boyce Compound, MUMBAI, Maharashtra, India

Reference Id:227649