Associate Director-Functional and Process Excellence

from 18 to 28 year(s) of Experience
₹ Not Disclosed by Recruiter

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Posted: 59 days agoJob Applicants: 411Job Views: 1245

Job Description

Skill required: Operations Excellence - Delivery Excellence

Designation: Management Level - Associate Director

Job Location: Gurugram

Qualifications: BTech/Any Graduation/Master of Business Administration

Years of Experience: 18-28 years

What would you do?

You will be aligned with our Functional and Process Excellence vertical and help us provide consulting support to solve for strategic and operational business problems for our global client s leveraging Transformation methodologies and assets.

You will be working as a part of Operations Excellence team which drives continuous improvement projects and interact with client or internal stakeholders to drive and influence improvement objectives. This team is responsible for breaking down the end to end process to identify automation/improvement opportunities and create automation/transformation road-maps. This team is also responsible for delivering large scale end-to-end process transformation projects for global clients.

The Project Delivery Excellence team focuses on developing and implementing a strong foundation of processes, systems, measurements, and controls that can help deliver high performance consistently. The team is responsible for delivering the articulated client value proposition to drive high-value outcomes for their business. They proactively identify the key issues because of which there may be any escalation from internal or external (client) stakeholders. The team typically works on Six Sigma and Lean projects.

What are we looking for?

We are looking for individuals who have the following skillset:

  • Ability to establish strong client relationship
  • Ability to handle disputes
  • Written and verbal communication
  • Ability to manage multiple stakeholders
  • Thought leadership

Roles and Responsibilities

  • This role requires proactive identification, definition and solving of complex problems that have impact on the direction of the business or work effort, where analysis of situations requires an in-depth knowledge of Accenture
  • It requires development and execution of strategy to achieve key business objectives in area of responsibility
  • You will have to work in calibration with subordinate teams and senior management levels at a client and/or within Accenture, involving negotiating or influencing on significant matters
  • You should have a wide latitude in decision making and determination of objectives and approaches to critical assignments
  • The decisions you may make can have a lasting impact on area of responsibility with the potential to impact areas outside of own responsibility
  • You will manage large complex teams and/or work efforts at a client or within Accenture
  • You will need to have an innovative and transformation mindset to identify improvement opportunities to optimize processes, decrease costs and increase client value.

Role:Operations Manager

Salary: Not Disclosed by Recruiter

Industry:IT Services & Consulting

Functional Area:ITES, BPO, KPO, LPO, Customer Service, Operations

Role Category:Operations

Employment Type:Full Time, Permanent

Education-

UG:B.Tech/B.E. in Any Specialization

PG:MBA/PGDM in Any Specialization

Doctorate:Doctorate Not Required

Company Profile

Accenture Solutions Pvt Ltd

Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services—all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 514,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.
Company Info
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Contact Company:Accenture Solutions Pvt Ltd

Address:Plant 3,Godrej and Boyce Compound, MUMBAI, Maharashtra, India

Reference Id:96563

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