Skill required: Governance - Data Governance
Designation: Associate Manager
Job Location: Bengaluru
Qualifications: Master of Business Administration
Years of Experience: 10-14 years
What would you do?
The Business Reporting and Governance vertical helps to deploy and deliver robust tracking mechanism for SLA/KPI or any other operations on a day to day basis.
The Governance team will be responsible for contractual compliance of various aspects of contract like Governance, Reporting, Incident Management, Change Management and Survey Management along with driving automation and analytics.
In Data Governance, you will be assessing, managing, using, improving, monitoring, maintaining and protecting organizational information through a system of decision rights and accountabilities for information-related processes, executed according to agreed-upon models which describe who can take what actions, with what information, when, under what circumstances and using what methods.
What are we looking for?
We are looking for individuals who have the following skillset:
- Ability to perform under pressure
- Ability to establish strong client relationship
- Ability to handle disputes
- Ability to manage multiple stakeholders
- Ability to meet deadlines
Roles and Responsibilities
- In this role, you need to analyze and solve moderately complex problems
- You will typically be creating new solutions, leveraging and, where needed, adapting existing methods and procedures
- The role requires a clear understanding of the strategic direction set by senior management as it relates to team goals
- You will need to hold monthly meaningful conversations with team members to discuss performance, coaching and feedback, training needs, and career discussions
- You will need to monitor & drive team performance, including throughput and quality as per defined metrics
- Your primary upward interaction is with a direct supervisor or team leads
- You will generally interact with peers and/or management levels with clients or internal stakeholders
- You will be provided with minimal guidance when determining methods and procedures on new assignments
- Decisions that you make often impact the team in which they reside and occasionally impact other teams
- You would be managing medium-small sized teams and/or work efforts at a client or within Accenture.