BMC IT Service Management (ITSM) Application Designer

From 4 to 6 year(s) of experience
₹ Not Disclosed by Recruiter

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Posted: 46 days agoJob Applicants: Less than 10Job Views: 50

Job Description

  • Project Role : Application Designer
  • Project Role Description : Assist in defining requirements and designing applications to meet business process and application requirements.
  • Management Level : 10
  • Work Experience : 4-6 years
  • Work location : Bengaluru
  • Must Have Skills : BMC IT Service Management (ITSM)
  • Good To Have Skills : Servicenow Tools Administration
  • Job Requirements :

    • Key Responsibilities : a-Own resolution of assigned problem tickets, conduct root cause analysis, and recommend/implement fixes b-Coordinate and implement application enhancements and patchesc-Assist with resolving outpost operating system OS level support issues:d-Assist with the development of standards to more easily discover applications eg common search element for custom applications

    • Technical Experience : a-Application Modelling using SAMb-Experience in the discovery of cloud services like AWS, etcc-Maintain the configuration between the outposts and the instancesd-Monitor and troubleshoot discovery scan failurese-Address credential problems encountered during discovery scansf-Build patterns eg match folder names, registry keys, system processes, etc through script development to find applications deployed in the environmentg-Understand how Discovery data is used within the CMDB

    • Professional Attributes : a-Excellent written and verbal communication skills b-Excellent analytical skills c-Excellent project management and time-management skills d-Strong problem solving skills e-Excellent teamwork and team building skills Minimum

    • Educational Qualification : a-Bachelors Degree in Computer Science/IT/Engineering or related field

    • Additional Information : Certifie d: Servicenow

    Role:System Analyst

    Salary: Not Disclosed by Recruiter

    Industry:IT Services & Consulting

    Functional Area:IT & Information Security

    Role Category:IT Infrastructure Services

    Employment Type:Full Time, Permanent



    PG:Post Graduation Not Required

    Company Profile


    Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services”all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 514,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.
    Company Info
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    Contact Company:Accenture

    Address:Plant 3,Godrej and Boyce Compound, MUMBAI, Maharashtra, India

    Reference Id:363451

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