CN – CG&S – Ecommerce Ops – Manager

Practice: Consumer Goods & Services (CG&S), Industry Consulting, Capability Network I Areas of Work: Enterprise Transformation | Level: Manager Location: Delhi, Gurgaon, Mumbai, Bangalore |

As a part of the CG&S industry practice, you will work with leading consumer packaged goods clients across the globe, develop and execute global strategies, manage complex change initiatives, and integrate solutions to meet changing business challenges.

Let s infuse fresh thinking in the systems and turn new ideas into reality. As a part of the team, you ll help drive the following:

Support Enterprise Transformation, one of the key capability or sub-Industry areas and help develop digital supply chain strategy and roadmap, e-commerce operations, shared services strategy, cloud operating models and transformation to meet business challenges.

Develop and implement client s e-commerce supply chain strategy and operating model across D2C, B2B, B2B 2C channels including process improvements, streamlining the operations, and enhancing the overall customer/consumer experience.

Design the digital transformation journey for clients and develop operating frameworks.

Optimize the supply chains for efficiency and cost in various process areas like

order fulfilment, inventory management, and delivery deploying the use of automation tools, relevant technologies, and analytics.

Lead client conversations and drive team to deliver as per project objectives.

Construct basic components of business case and value analyses such as market share, sales, costs, supply chain benchmarking, value realization and so on.

Define the right solution model for the client; generate business opportunities and support Accenture leadership.

Manage inter-team and client challenges, enable teams to perform as per objectives and expectations.

Lead discussions with client and key stakeholders to provide direction and drive execution by managing project delivery and track timely completion of deliverables.

Stay updated with emerging industry trends, technologies, and best practices to provide clients with innovative supply chain solutions.

Support business development efforts by contributing to proposals, attending client meetings, and showcasing expertise in supply chain management.

Bring your best skills forward to excel in the role:

E-commerce Logistics, Warehousing Strategy, Network Strategy, Distribution Operations, Inventory Management

Problem-solving skills to identify, escalate, track and resolve issues in time

Great pitch deck writing skills using compelling storyline techniques

Effective presentation and public speaking skills

Strong project management and documentation skills, and an ability to work on client s site with minimal supervision

Ability to work in a rapidly-changing environment where continuous innovation is desired

Ability to effectively team with others in a large, global organization

Analytical skills to bring clarity to complex issues and gather data-driven insights

Excellent communication and interpersonal skills

Cross cultural competence with an ability to thrive in a dynamic environment

What s in it for you?

An opportunity to work on transformative projects with key G2000 clients

Potential to Co-create with leaders in strategy, industry experts, enterprise function practitioners and, business intelligence professionals to shape and recommend innovative solutions that leverage emerging technologies.

Ability to embed responsible business into everything from how you service your clients to how you operate as a responsible professional.

Personalized training modules to develop your strategy & consulting acumen to grow your skills, industry knowledge and capabilities

Opportunity to thrive in a culture that is committed to accelerate equality for all. Engage in boundaryless collaboration across the entire organization.