CN – Comms & Media – Network Assurance – Senior Manager

Join our team in Strategy consulting to find endless opportunities and solve our clients' toughest challenges, as you work with exceptional people, the latest technology and leading companies across industries.

Practice: Comms & Media, Industry Consulting, Capability Network

Areas of Work: Telecom Networks Assurance / Telecom Network Operations/ Network IT

Level: Manager & Sr Manager

Location: Delhi Gurgaon, Mumbai, Bangalore, Pune, Hyderabad, Kolkata, Chennai

Explore an Exciting Career at Accenture

Are you an outcome-oriented problem solver? Do you enjoy working on transformation strategies for global clients? Does working in an inclusive and collaborative environment spark your interest?

Then, Accenture Strategy and Consulting is the right place for you to explore limitless possibilities.

Comms & Media (C&M) is one of the Industry Practices within Accenture s Capability Network (CN) team. It focuses in serving clients across specific Industries - Communications, Media & Entertainment.

Communications - Focuses primarily on industries related with telecommunications and information & communication technology (ICT). This dynamic team serves most of the world s leading wireline, wireless, cable and satellite communications and service providers.

Media & Entertainment - Focuses on industries like broadcast, entertainment, print and publishing.

Globally, Accenture Comms & Media practice works to develop value growth strategies for its clients, who are top-notch organizations, and help improve their offers and go-to-market performance and maximize organizational effectiveness. We work on end-to-end projects delivering management and technology consultancy to help our clients achieve greater profitability, quality, and reliability.

From multi-year major systems integration transformation deals to shorter more agile engagements, we have a rapidly expanding portfolio of hyper-growth clients and an increasing footprint with next-gen technology and industry practices, with the following requirements:

Technical Description

Deep expertise in Telecom Network Operations & Service Assurance in (B2B/B2C) domain

Good understanding of Wireline & Wireless Technologies like 2G/ 3G/4G/ 5G across Radio, Transport and Core domain, Multi Edge computing (MEC), NFV (e.g., Open stack), SDN, SD-WAN, Telco Cloud etc.

Experienced in doing projects related to Digital transformation, New Operating Model Design, Organizational Processes improvements from Process design, Process Audit, Process Automation till Process Adoption, Business case creation, Identification & implementation of AI/OPS/service assurance use cases across 5G etc.

Good understanding in establishing or managing Enterprise/Mobility Network Operations Centre (NOC) or Service Operations Centre (SOC)

Good understanding on Network Analytics - AI based Service Assurance use cases to drive business/operations benefits.

Good understanding of Network IT and key systems and tooling landscape across NOC & SOC

Good understanding of Network Cloud Operations & Orchestration

Understand clients /service assurance needs and goals and provide recommendations on best practices to ensure high-quality service delivery to clients.

Recommend clients' technical teams on service assurance frameworks, standards, and industry best practices and methodologies.

Lead delivery of small to medium-size teams to deliver management consulting projects for global clients.

Lead innovation transformation programs and process enablement for our clients

Take responsibility within Comms & Media industry group to help build the practice development & metrics etc.

Develop assets and best practices, point-of-view, research, or white papers for use by the team and larger community.

Support global sales team to identify and win potential opportunities within the practice. Help in drafting proposals as an expert for different areas.

Lead proposals, business development efforts and coordinate with other colleagues to create consensus-driven deliverables.

Understand customer needs and translate them to business requirements, business process flows and functional requirements.

Experience to engage with stakeholders independently.

Execute a transformational change plan aligned with client s business strategy and context for change. Engage stakeholders in the change journey and build commitment for change.