Design specific solution adapting AI driven and Customer Centric-Predictive Assurance model
Formulate processes, policies and standards for end-to-end AI solution requirements, including Real Time Service Assurance, Field Force Automation, Intelligent Customer Service, On-demand Fault Reduction, Cloud Native Network Automation and Digital Network Operations
Institutionalize different transformational roadmaps for scalability, efficiency and standardization
Independently liaise with customers and convincingly present solutions - especially in an unstructured and ever-changing client environment. Be able to independently question the customer, when required
Gather business requirements from client stakeholders via interactions like interviews and workshops
Ability to understand the as-is process; understand issues with the processes which can be resolved either through technology or process solutions and design detail level to-be process with all stakeholders.
Engage all the stakeholders as a virtual team (Customer, Development and Accounts team, Product manager, operations)
Propose solutions to the client based on gap analysis for the existing platforms against industry benchmarks
Business Development: Support efforts of global sales team to identify and win potential opportunities within the C&M practice
Industry Expertise: Provide industry expertise in telecommunications and media
Qualifications : MBA from a Tier 1/ Tier 2 B-school ideally with a prior degree in telecommunications engineering
1-4 Years of progressive experience in Management Consulting industry
Direct onsite experience (i.e. experience of facing client inside client offices in India or abroad) is mandatory. Pl note we are looking for client facing soft skills.
Experience in strategy and business/technology consulting role conversant with process improvement, cost optimization, customer analytics and experience management, architecture assessments etc.
Experience in value architecting, business case preparation, value realization
Experience in a business analyst and functional consultant role conversant with, client interactions and global deliveries.
Understanding of use cases based on AI Service Assurance - to drive business/operations benefits - would be ideal.
Machine Learning and Deep Learning as applied to telecom domain in general, and operators, in particular; includes solution life cycle management considerations.
Propose solution options based on the analysis and recommend the option that is architecturally compliant and most feasible in terms of cost effectiveness, robustness, security and maintainability across the architecture
Strong telecom industry background experience and knowledge of BSS and OSS processes for B2C and B2B areas
Solid understanding of generations of RAN, EPC and SGi-LAN, as per 3GPP Specifications. Emphasis on 4G and 5G technologies.
Deep expertise, in telecom Operations Support Systems (OSS): network management & operations, orchestration & self-organizing networks, and analytics & assurance
Carrier-grade solution design, field engineering, and network management experience in Service Provider settings.
Exposure to cloud-native architectures and their usage in Telecom Networks
Knowledge on Standards such as BPMN, eTOM, SID, TAM preferred. eTOM certification is highly desirable.
Certifications AI in Telecom by TM Forum will be an added advantage
Key Competencies and Skills : Strong analytical and problem-solving skills
Experience working with senior decision makers preferred
Exposure to global clients is preferred
Possesses excellent communication (written and oral) skills and excellent presentation skills
Comfortable working at the highest levels of client organizations and interacting closely with the C level executives in a range of environments
Comfortable functioning in a broadly positioned and highly diverse consulting firm
Excellent teamwork and ability to work in distributed delivery environment
Possesses and demonstrates high integrity and credibility as perceived by all those with whom s/he will work
Strong intellect coupled with proficient commercial instincts
Be flexible, and have a good team approach
Salary: Not Disclosed by Recruiter
Functional Area:IT Software - Telecom Software
Role Category:Project Management
Employment Type:Full Time, Permanent
Desired Candidate Profile
PG:MBA/PGDM - Any Specialization
Accenture Solutions Pvt Ltd
Contact Company:Accenture Solutions Pvt Ltd
Address:Plant 3,,Godrej and Boyce Compound,LBS Marg,Vikhro, MUMBAI, Maharashtra, India