CN – Strategy – MC – CS&S – Cloud – 07
from 2 to 7 year(s) of Experience
Bengaluru
Not Disclosed by Recruiter
Posted: 52 days agoJob Applicants: Less than 10Job Views: 42
Job Summary:
Minimum 2-7 years of experience in architecting contact center as a service model with Amazon Connect and auxiliary AWS services
Experience in participating in AWS Cloud transformation initiatives for mid to large scale organizations
Proven ability towards assisting business in creating cloud operating model, Customer experience design, Cloud business case, Customer journey mapping etc
Working Knowledge of cognitive service such as Amazon Connect, Amazon Lex, IBM Watson, Google Dialog Flow, Twilio Flex etc
Working Knowledge of AWS AI and ML services relevant to contact center
Working Knowledge of creating AWS landing zones, Control towers and Devops services
Good to have AWS Solution Architect associate certification
Delivery workstream:
Minimum 2-7 years of strong hand-on experience with AWS customer management related services.
Strong Hands on experience with Amazon Connect - Amazon s Contact Centre offering
Hands on experience with any of cognitive service such as Amazon Lex, IBM Watson, Google Dialog Flow
Hands on experience with AWS Artificial Intelligent services like Transcribe, Comprehend, Kendra etc
Hands on experience with AWS messaging services like pinpoint, SES, SNS ectc
Strong hands on experience with lambda development with atleast one of the programming/scripting languages such as Node.js, Python, Java
Working Knowledge of creating AWS landing zones, Control towers and Devops services
Good to have AWS Solution Architect associate certification
Experience in setting up cloud instances, account / users with security profiles and designing applications
Minimum 2-7 years of experience in architecting contact center as a service model with Amazon Connect and auxiliary AWS services
Experience in participating in AWS Cloud transformation initiatives for mid to large scale organizations
Proven ability towards assisting business in creating cloud operating model, Customer experience design, Cloud business case, Customer journey mapping etc
Working Knowledge of cognitive service such as Amazon Connect, Amazon Lex, IBM Watson, Google Dialog Flow, Twilio Flex etc
Working Knowledge of AWS AI and ML services relevant to contact center
Working Knowledge of creating AWS landing zones, Control towers and Devops services
Good to have AWS Solution Architect associate certification
Delivery workstream:
Minimum 2-7 years of strong hand-on experience with AWS customer management related services.
Strong Hands on experience with Amazon Connect - Amazon s Contact Centre offering
Hands on experience with any of cognitive service such as Amazon Lex, IBM Watson, Google Dialog Flow
Hands on experience with AWS Artificial Intelligent services like Transcribe, Comprehend, Kendra etc
Hands on experience with AWS messaging services like pinpoint, SES, SNS ectc
Strong hands on experience with lambda development with atleast one of the programming/scripting languages such as Node.js, Python, Java
Working Knowledge of creating AWS landing zones, Control towers and Devops services
Good to have AWS Solution Architect associate certification
Experience in setting up cloud instances, account / users with security profiles and designing applications
Salary: Not Disclosed by Recruiter
Industry:IT-Software / Software Services
Functional Area:IT Software - Application Programming, Maintenance
Role Category:Programming & Design
Role:Software Developer
Employment Type:Full Time, Permanent
Key Skills
Desired Candidate Profile
Education-
UG:B.Tech/B.E. - Computers
PG:Post Graduation Not Required
Doctorate:Doctorate Not Required
Company Profile
Accenture Solutions Pvt Ltd
Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. We combine unmatched experience and specialized capabilities across more than 40 industries — powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. With 506,000 people serving clients in more than 120 countries, Accenture brings continuous innovation to help clients improve their performance and create lasting value across their enterprises.
View Contact Details+
Contact Company:Accenture Solutions Pvt Ltd
Address:Plant 3,Godrej and Boyce Compound, MUMBAI, Maharashtra, India
Reference Id:48704