CN – Strategy – MC – CS&S – Cloud – 09

from 2 to 7 year(s) of Experience
Not Disclosed by Recruiter

Clicking apply will take you to the company’s website

Posted: 34 days agoJob Applicants: Less than 10Job Views: 24

Job Description

Job Summary:
Minimum 2-7 years of experience in architecting contact center as a service model with Amazon Connect and auxiliary AWS services
Experience in participating in AWS Cloud transformation initiatives for mid to large scale organizations
Proven ability towards assisting business in creating cloud operating model, Customer experience design, Cloud business case, Customer journey mapping etc
Working Knowledge of cognitive service such as Amazon Connect, Amazon Lex, IBM Watson, Google Dialog Flow, Twilio Flex etc
Working Knowledge of AWS AI and ML services relevant to contact center
Working Knowledge of creating AWS landing zones, Control towers and Devops services
Good to have AWS Solution Architect associate certification.

Salary: Not Disclosed by Recruiter

Industry:IT-Software / Software Services

Functional Area:IT Software - Client/Server Programming

Role Category:Programming & Design

Role:System Analyst

Employment Type:Full Time, Permanent

Key Skills

Desired Candidate Profile

Please refer to the Job description above


UG:B.Tech/B.E. - Computers

PG:Post Graduation Not Required

Company Profile

Accenture Solutions Pvt Ltd

Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. We combine unmatched experience and specialized capabilities across more than 40 industries — powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. With 506,000 people serving clients in more than 120 countries, Accenture brings continuous innovation to help clients improve their performance and create lasting value across their enterprises. Visit us at
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Contact Company:Accenture Solutions Pvt Ltd

Address:Plant 3,,Godrej and Boyce Compound,LBS Marg,Vikhro, MUMBAI, Maharashtra, India

Reference Id:48701