CN – Strategy – MC – CS&S – SFDC Einstein Analytics – 09

from 2 to 7 year(s) of Experience
Bengaluru
Not Disclosed by Recruiter

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Posted: 36 days agoJob Applicants: 14Job Views: 70

Job Description

Job Summary:
2-7 years of data model design, solution design, user story definitions, requirement gathering and salesforce platform configuration experience (Service, Einstein Analytics, Sales etc.)
Functional and hands-on experience on Salesforce platform i.e. Service Cloud and Einstein Analytics (Chat bot, Analytics, Discovery etc.)
Salesforce Einstein & Service Cloud certified (preferred, not mandatory)
Understanding on contact centers & their integration with Service cloud, is a plus.
Experience in designing and implementing service business processes such as case management, case routing, omni-channel designs, CTI integration etc.
Understanding in cutting-edge technologies including Chatbots, AI/ML, AR/VR and RPA systems will be a plus.

Salary: Not Disclosed by Recruiter

Industry:IT-Software / Software Services

Functional Area:Strategy, Management Consulting, Corporate Planning

Role Category:Corporate Planning/Consulting/Strategy

Role:Corporate Planning/Strategy Manager

Employment Type:Full Time, Permanent

Key Skills

Education-

UG:Any Graduate - Any Specialization

PG:Post Graduation Not Required

Doctorate:Doctorate Not Required

Company Profile

Accenture Solutions Pvt Ltd

Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services—all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 514,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.
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Contact Company:Accenture Solutions Pvt Ltd

Address:Plant 3,Godrej and Boyce Compound, MUMBAI, Maharashtra, India

Reference Id:49748

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