CN – Strategy – MC – CS&S – SFDC Einstein Analytics – 09
from 2 to 7 year(s) of Experience
Bengaluru
Not Disclosed by Recruiter
Posted: 36 days agoJob Applicants: 14Job Views: 70
Job Summary:
2-7 years of data model design, solution design, user story definitions, requirement gathering and salesforce platform configuration experience (Service, Einstein Analytics, Sales etc.)
Functional and hands-on experience on Salesforce platform i.e. Service Cloud and Einstein Analytics (Chat bot, Analytics, Discovery etc.)
Salesforce Einstein & Service Cloud certified (preferred, not mandatory)
Understanding on contact centers & their integration with Service cloud, is a plus.
Experience in designing and implementing service business processes such as case management, case routing, omni-channel designs, CTI integration etc.
Understanding in cutting-edge technologies including Chatbots, AI/ML, AR/VR and RPA systems will be a plus.
2-7 years of data model design, solution design, user story definitions, requirement gathering and salesforce platform configuration experience (Service, Einstein Analytics, Sales etc.)
Functional and hands-on experience on Salesforce platform i.e. Service Cloud and Einstein Analytics (Chat bot, Analytics, Discovery etc.)
Salesforce Einstein & Service Cloud certified (preferred, not mandatory)
Understanding on contact centers & their integration with Service cloud, is a plus.
Experience in designing and implementing service business processes such as case management, case routing, omni-channel designs, CTI integration etc.
Understanding in cutting-edge technologies including Chatbots, AI/ML, AR/VR and RPA systems will be a plus.
Salary: Not Disclosed by Recruiter
Industry:IT-Software / Software Services
Functional Area:Strategy, Management Consulting, Corporate Planning
Role Category:Corporate Planning/Consulting/Strategy
Role:Corporate Planning/Strategy Manager
Employment Type:Full Time, Permanent
Key Skills
Education-
UG:Any Graduate - Any Specialization
PG:Post Graduation Not Required
Doctorate:Doctorate Not Required
Company Profile
Accenture Solutions Pvt Ltd
Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services—all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 514,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.
View Contact Details+
Contact Company:Accenture Solutions Pvt Ltd
Address:Plant 3,Godrej and Boyce Compound, MUMBAI, Maharashtra, India
Reference Id:49748