CN – Strategy – MC – Utilities – Retail Strategy – 07

from 7 to 10 year(s) of Experience
₹ Not Disclosed by Recruiter

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Posted: 41 days agoJob Applicants: 72Job Views: 343

Job Description

Job Summary:
To bring retail (B2B/B2C) industry knowledge, best practices, innovation and cutting-edge technology to our clients in the Utilities industry to deliver business value.
To work with leading Utilities clients, to help maximize value to the client in the retail business (regulated and de-regulated)
Looking for individual with hands-on experience in defining and implementing strategy programs in the area of business transformation, define and optimize go-to market channels, design the product and services, increase customer life time value, define service to delight customers and optimize marketing spend.

Role Description:
We are looking for candidate with in-depth experience in more than one area from below
Business Transformation: Experience in defining the business strategy around market entry, branding, organization design and performance management for Client s/ company s Retail business (B2B/B2C)
Revenue enhancement Strategies:
oCommercial Channel: strategies to increase revenue from traditional channels along with experience (business case, strategy and implementation) in launching new channels to grow retail business. Leveraging digital for sales acceleration.
oPricing & new Product/service design: leveraging analytics to design new products and services in energy and non-energy space.
Customer Life time value: Experience in maximizing CLV through but not limited to
oLoyalty programs
oChurn management
Customer Service: Experience encompassing below
oImproving NPS / CSAT scores
oCost to serve optimization
oCollection strategies

Beneficial to have but not mandatory
Experience is defining Technology roadmap in digital marketing
Domain experience in electricity, gas or water utilities industries in UK/US market

Qualifications and Education Requirements:
Education: MBA (Tier 1), Relevant accreditation for Utilities industry
Other requirement
7- 10 years of experience predominantly customer space (B2B/B2C)
Experience in retail business while working with any of the below industry
oConsulting, Insurance, Telecom, Media, Social Networking (twitter, Facebook), e-commerce (Amazon, flipkart, etc) or Google
oPreferred: Experience of working with Utilities RETAIL clients for regulated or de-regulated market (preferred experience Europe, US, ANZ)
Ability to effectively manage workload and meet aggressive deadlines
Role may require 40% to 60% travel
Strong interpersonal, motivational and communication skills
Demonstrated ability to think strategically
Demonstrated success in establishing senior-level relationships and networks within the Organization
Ability to lead a multilocation virtual team
Ability to work with minimal supervision and lead & manage large teams in a distributed consulting model

Role:Corporate Planning/Strategy Manager

Salary: Not Disclosed by Recruiter

Industry:IT-Software, Software Services

Functional Area:Strategy, Management Consulting, Corporate Planning

Role Category:Corporate Planning/Consulting/Strategy

Employment Type:Full Time, Permanent


UG:Any Graduate in Any Specialization

PG:MBA/PGDM in Any Specialization

Doctorate:Doctorate Not Required

Company Profile

Accenture Solutions Pvt Ltd

Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services—all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 514,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.
Company Info
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Contact Company:Accenture Solutions Pvt Ltd

Address:Plant 3,Godrej and Boyce Compound, MUMBAI, Maharashtra, India

Reference Id:48937

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