You will be aligned with our Financial Services, banking and capital market vertical and will be helping us with tax preparations, insurance coverage and investment portfolios. You may be required to resolve customer queries and provide correct and relevant information.
You will be working as a part of Corporate banking /Wholesale banking team which processes trade finance transactions by providing superior service delivery to trade customers whilst safeguarding the bank from risks associated with this business.
In Retail Banking Card Operations, you will review the dispute claim to determine the authenticity of the card chargeback claim and honor the request as per regulation E.
Roles and Responsibilities
In this role you are required to do analysis and solving of moderately complex problems. Typically creates new solutions, leveraging and, where needed, adapting existing methods and procedures. The person requires understanding of the strategic direction set by senior management as it relates to team goals. Primary upward interaction is with direct supervisor or team leads. Generally interacts with peers and/or management levels at a client and/or within Accenture. The person should require minimal guidance when determining methods and procedures on new assignments. Decisions often impact the team in which they reside and occasionally impact other teams. Individual would manage medium-small sized teams and/or work efforts (if in an individual contributor role) at a client or within Accenture. Please note that this role may require you to work in rotational shifts.