Critical Incident Management Professional

from 2 to 6 year(s) of Experience
Bengaluru
Not Disclosed by Recruiter

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Posted: 44 days agoJob Applicants: 801Job Views: 1295

Job Description

Roles and Responsibilities
Job Description
  • Role :SW/Application Tech Support Practitioner
  • Role Description :Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.
  • Must Have Skills :Critical Incident Management
  • Good To Have Skills :Cloud Based Service Management Process Design
  • Job Requirements : Key Responsibilities : Act as the ongoing interface between the client and the system or application Dedicated to quality, using exceptional communication skills to keep our world class systems running
  • Technical Experience : Critical incident management
  • Professional Attributes : Major incident management skillset up bridge calls and take ownership and resolve critical issues
  • Educational Qualification : Graduate and above
  • Additional Information : NA

    Salary: Not Disclosed by Recruiter

    Industry:IT-Software / Software Services

    Functional Area:IT Software - Application Programming, Maintenance

    Role Category:Admin/Maintenance/Security/Datawarehousing

    Role:Technical Support Engineer

    Employment Type:Full Time, Permanent

    Key Skills

    Desired Candidate Profile

    Please refer to the Job description above

    Education-

    Doctorate:Doctorate Not Required

    Company Profile

    Accenture Solutions Pvt Ltd

    Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. We combine unmatched experience and specialized capabilities across more than 40 industries – powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. With 505,000 people serving clients in more than 120 countries, Accenture brings continuous innovation to help clients improve their performance and create lasting value across their enterprises.
    View Contact Details+

    Contact Company:Accenture Solutions Pvt Ltd

    Address:Plant No-3.Godrej and Boyce Complex, MUMBAI, Maharashtra, India

    Reference Id:243220

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