CSS Corp | Technical Helpdesk Engineer – Hiring| Hyderabad

from 0 to 3 year(s) of Experience
₹ 2,00,000 - 4,50,000 P.A.
Posted: 27 days agoOpenings: 30Job Applicants: 19530+Job Views: 56777+

Job Description

Greetings from CSS Corp!


Your profile has been screened for CSS Corp | Technical Helpdesk Engineer Position.


Grab the opportunity by taking the test in the link given.


Parameters : Fine for Kondapur- Hyderabad Location, Rotational Shifts, Holding Degree/Provisional in Hand, no standing arrears.



Levels of Interview : 1. Talview Test, 2. Telephonic interview 3. Video call interview


Kindly take the Talview Test in the link given below


https://pages.talview.com/csscorp/829/index.html?c=e6801c


CTC - 2 LPA + Shift Allowances


Project : Google, Hyderabad

Exp : 0 - 3 years


Kindly prepare on Following topics


  • PING Command,
  • DHCP,
  • OSI LAYERS,
  • HOW TO IDENTIFY IF a computer is in a network

JD:


  • Excellent Written and Verbal Communication.
  • Technical understanding of any OS - Windows, desktop, networking, mac, linux, chrome, android, ios.
  • IT Support - hardware and software troubleshooting.
  • Freshers_Trainee Engineers
  • Providing on call, on video, on chat and on mail Support.


Principle duties and responsibilities


  • Provides L1 & L2 remote support on all 5 operating systems (Linux, Mac, Windows, Chrome and Android) with basic OS troubleshooting techniques and documented escalation procedures
  • Provides L1 & L2 remote support on software and applications to the point of installation and basic use; if required need to escalate or file bug with application owners
  • Uses troubleshooting techniques to identify network related issues
  • Provides system administrative support and basic hardware troubleshooting on desktops, laptops, VMs and Servers
  • Help employees with access & account issues based on defined/documented guidelines, policies and procedures
  • Attends required technical training sessions and makes effective use of KBs to address issues efficiently
  • Complies with schedule adherence to ensure the overall service level targets are achieved
  • Identifies and provides input on unique (or) recurring user problems


Preferred Qualification (Secondary)


  • Excellent communication skills
  • Good customer service skills, multitasking and leadership skills
  • Ability to adjust quickly to the changing priorities and make quick decisions with limited information
  • 10th+12th +Graduation must

Role:Technical Support Engineer

Salary: 2,00,000 - 4,50,000 P.A.

Industry:Hardware & Networking

Functional Area:IT Software - Application Programming, Maintenance

Role Category:Admin/Maintenance/Security/Datawarehousing

Employment Type:Full Time, Permanent

Education-

UG:Any Graduate

Company Profile

CSS corp pvt ltd

CSS Corp is a new-age IT services and technology support company that harnesses the power of AI, automation, analytics, cloud, and digital to address customer needs. The company partners with leading enterprises to help realize their strategic business outcomes. Its team of over 8,000 technology professionals across 18 global locations is passionate about helping customers differentiate and succeed.
Company Info
View Contact Details+

Contact Company:CSS corp pvt ltd

Address:CSS Corp, -

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