Customer Service Executive

From 0 to 3 year(s) of experience
₹ 50,000-3 Lacs P.A.
Posted: 8 days agoOpenings: 100Job Applicants: 1090Job Views: 35793+

Job Description

Greetings from Foundever..!!!

We are hiring for International Voice Process & Semi voice process

Technical & Customer Support

Experience: Minimum 0 year to 3 years


Roles and Responsibilities:

  • Have daily interactions with customers and handle all issues from end to end via call / chat
  • Go the extra mile to engage customers in solving issues and ensure satisfaction.
  • Build rapport with customers, diagnose and resolve issues quickly and effectively
  • Managing customer expectations regarding estimated response time.

Eligibility Criteria:

  • Under-graduation and Above
  • Fresher's are eligible Experience - Minimum of 1Year experience in Customer service.
  • Excellent communication skills
  • Excellent problem solving and customer service skills
  • Willing to work in 24*7 Shifts
  • Willing to work from Office

Perks & Benefits:

  • Performance-based Incentives
  • 2 way cab facility
  • Medical Insurance

All the rounds of interview will be done Virtually. Interested candidates can contact on below mentioned details.

Sonica : (8500839514)

NOTE : If your calls are not been answered kindly drop your CV on above mentioned WhatsApp numbers


Role:Customer Service

Salary: 50,000-3 Lacs P.A.

Industry:BPO / Call Centre

Department:Customer Success, Service & Operations

Role Category:Customer Success, Service & Operations - Other

Employment Type:Full Time, Permanent

Education

UG:Graduation Not Required

Company Profile

Foundever

SITEL is; * Worlds Leading BPO. * Handle 3 million contacts every day. * 60000 Employees Worldwide. * 145 centers in 27 countries. * 350 clients * 36 languages * Rated No.1 Contact Center Globally by the Black Book of Outsourcing, 2nd time in a row

Company Info
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Contact Company:Foundever

Address:Sitel India Ltd, Unit 2, Cyber Pearl,, Block 2, Hitech City, Madhapur, Hyderabad, Telangana, India

Website:http://http://www.sitel.com

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