Customer Service Executive

From 0 to 2 year(s) of experience
₹ 1-1.75 Lacs P.A.
Posted: 18 days agoOpenings: 4Job Applicants: 261Job Views: 1693+

Job Description

Key Job Responsibilities 

  • To ensure quality of business and operational eciency through proper process adherence and facilitate smooth functioning of branches. 
  • Promote and maintain positive relations with all contacts, customers, and potential customers
  • Achieve desired level of productivity to meet & contribute towards branch profitability targets.
  • Promotes the products and services; consistently cross-sells and Up-sells products at every opportunity.
  • Conduct promotional activities for marketing and drive referral programs for customer acquisition
  • Responsible to handle day to day transactions and valuables.
  • Maintain all data and records related to daily transactions
  • Retain customers, by working towards achieving the higher purpose to transform the life of the common man by improving their financial well being

Role:Customer Success, Service & Operations - Other

Salary: 1-1.75 Lacs P.A.

Industry:NBFC

Department:Customer Success, Service & Operations

Role Category:Customer Success, Service & Operations - Other

Employment Type:Full Time, Permanent

Key Skills
Skills highlighted with ‘‘ are preferred keyskills

Education

UG:Any Graduate

Company Profile

Muthoot FinCorp (MFL)

Muthoot Fincorp Ltd., the flagship Company of the Group, with strong fundamentals, is a proactive Non-Banking Finance Company (NBFC) registered with the Reserve Bank of India. Muthoot Fincorp is a mass provider of finance in the form of gold and other loans with over 3600 branches pan India and an average of 40,000 customers a day.
At Muthoot Fincorp Ltd., the products are specifically planned & designed to serve customers who are unable to access mainstream commercial banks. This unique structure is a result of decades of research and experience in the company's rural strongholds. This also allows the company to provide quick and customized finance options and investment products

We believe in three parameters when it comes to financial services delivery, i.e. PEOPLE, PROCESS & TECHNOLOGY. Heavy investments have been made in these three parameters, and we expect these would propel our progress as a global retail financial conglomerate.
Company Info
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Contact Company:Muthoot FinCorp (MFL)

Address:26-286,,PANKAJ TOWER,NEAR SPENCER JUNCTION,THIRUVA , THIRUVANANTHAPURAM, Kerala, India

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