Customer Service New Associate – Query Management
Skill required: Query Management - Customer Service Technology Support
Designation: Customer Service Associate
Job Location: Bengaluru
Qualifications: Any Graduation
Years of Experience: 0 to 1 years
What would you do?You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA''s. The Query Management team is accountable for the Inbound/Outbound calls and e-mail/chat support to resolve customer issues. This role is aligned to our Customer Service Technology Support team which works on providing technical assistance on the use of specific systems, software and infrastructure and in troubleshooting of technical problems.
What are we looking for?Roles and Responsibilities
Role:Customer Service
Salary: Not Disclosed by Recruiter
Industry:IT Services & Consulting
Department:Customer Success, Service & Operations
Role Category:Customer Success, Service & Operations - Other
Employment Type:Full Time, Permanent
Education
UG:Any Graduate
PG:Any Postgraduate
Company Profile
Accenture
Contact Company:Accenture
Address:Plant 3,Godrej and Boyce Compound, MUMBAI, Maharashtra, India
Reference Id:300965