Dynamics 365 CRM Functional

Requirements:

Candidates are required to have these mandatory skills:

• 6 to 8 years experience in D365 CE.
• Strong understanding of Business process in Sales, Marketing, Customer Service, and Project Operations.
• Proven experience as a Functional consultant with focus on D365 Customer Engagement (D365 CE) implementation.
• Understanding on previous versions of Dynamics CRM 2016/2015
• Exposure of working in Agile team.
• Should have vast experience on Pre-sales, configuring demos.
• Experience with integration tools and methods to connect D365 CE with other systems.
• Excellent problem-solving and analytical skills with the ability to translate business requirements into functional solutions.
• Strong communication and interpersonal skills, with the ability to work effectively with cross-functional teams and stakeholders.
• Ability to work independently and as part of a global team.
• Must possess strong relationship-building expertise with a wide and varied audience; internally and externally.
• Strong attention to detail and a keen desire to deliver the highest quality solutions to customers.
• Excellent business communication skills with effective presentation and demonstration skills.
• Master of business administration on Sales, Marketing, Operations would be a plus.

Desired Skill Set:

• Certifications in Dynamics 365 Customer Engagement (e.g., Microsoft Certified: Dynamics 365 Sales Functional Consultant Associate) are of added advantage.