Enterprise Network Operations Cloud Services Operations

From 4 to 6 year(s) of experience
₹ Not Disclosed by Recruiter

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Posted: 46 days agoJob Applicants: 13Job Views: 150

Job Description

  • Project Role : Cloud Services Operations
  • Project Role Description : Act as liaison between the client and Accenture operations teams for support and escalations. Communicate service delivery health to all stakeholders and explain any performance issues or risks. Ensure Cloud orchestration and automation capability is operating based on target SLAs with minimal downtime. Hold performance meetings to share performance and consumption data and trends.
  • Management Level : 10
  • Work Experience : 4-6 years
  • Work location : Bengaluru
  • Must Have Skills : Enterprise Network Operations
  • Good To Have Skills : No Technology Specialization
  • Job Requirements :

    • Key Responsibilities : -Provide Tier 2 Network Voice Operations support during operational incidents -Optimizes, implements and monitors Network / Voice performance -Prepare and maintain technical specification and documents, drawings and system documentation -Interpret complex technical diagram in order to affect problem resolution -Assist in the evaluation of vendor proposals with respect to the hardware, communication protocols, switching methods, access methods and tariffs and in the procurement of software

    • Technical Experience : -Knowledge on Telecommunication systems and network environment knowledge of IP Protocols -Proficient knowledge in ACD, Vectoring, Voice Network Design System Administration -Assists in the deployment of Network / Voice equipment for new office build outs, domestically and internationally -Knowledge on CompTIA Covergent -Knowledge on CTP 2007, Avaya ACA, -Knowledge on Network Management -Network Security VOIP -Develops and maintains knowledge of Incident Management Tools

    • Professional Attributes : -Good verbal and written communication skills to connect with customers at varying levels of the organization -Ability to operate independently and make decisions with little direct supervision

    • Educational Qualification : -Bachelors degree -ITIL V3/V4 Foundation certified

    Role:Network Manager / Administrator

    Salary: Not Disclosed by Recruiter

    Industry:IT Services & Consulting

    Functional Area:Engineering - Hardware & Networks

    Role Category:IT Network

    Employment Type:Full Time, Permanent

    Education

    UG:B.Tech/B.E.

    PG:Post Graduation Not Required

    Company Profile

    Accenture

    Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services”all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 514,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.
    Company Info
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    Contact Company:Accenture

    Address:Plant 3,Godrej and Boyce Compound, MUMBAI, Maharashtra, India

    Reference Id:401786

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