Enterprise Network Operations Cloud Services Operations

From 4 to 6 year(s) of experience
₹ Not Disclosed by Recruiter

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Posted: 54 days agoJob Applicants: Less than 10Job Views: 69

Job Description

  • Project Role : Cloud Services Operations
  • Project Role Description : Act as liaison between the client and Accenture operations teams for support and escalations. Communicate service delivery health to all stakeholders and explain any performance issues or risks. Ensure Cloud orchestration and automation capability is operating based on target SLAs with minimal downtime. Hold performance meetings to share performance and consumption data and trends.
  • Management Level : 10
  • Work Experience : 4-6 years
  • Work location : Bengaluru
  • Must Have Skills : Enterprise Network Operations
  • Good To Have Skills : No Technology Specialization
  • Job Requirements :

    • Key Responsibilities : -Administration and Maintenance of Oracle Infra solution SBC, ECB, EOM SDM -Work directly with Security and Telecommunications and Data Services Divisions to deploy Oracle Session Border Controller SBC solutions -Managing Oracle Infra SBC, ECB, EOM SDM including operational troubleshooting -Provide L3 / L4 support for operational activities -Vendor management for resolving major production issues -Handling day to day Incidents and Service requests -Sending daily and weekly status reports

    • Technical Experience : -Sound technical knowledge and hands-on experience on Oracle Infra SBC 4600, 3900 1100, ECB, EOM SDM -Testing of Oracle SBC, SIP to Integrated Access Devices IADs, and SIP to PBX technologies -Implementation and maintenance of the Oracle Infra -Ability to solve complex technical issues within the Voice technology environment -Thorough knowledge and well versed with SIP H323 protocols

    • Professional Attributes : -Expert experience with Oracle Session Border Controllers 5 years minimum -Experienced with performing root cause analysis, risk identification, and risk mitigation -Strong understanding of routing/switching technologies, IP addressing/subnetting, and network traffic analysis/troubleshooting

    • Educational Qualification : Education: Related Bachelors degree or equivalent experience

    Role:Network Manager / Administrator

    Salary: Not Disclosed by Recruiter

    Industry:IT Services & Consulting

    Functional Area:Engineering - Hardware & Networks

    Role Category:IT Network

    Employment Type:Full Time, Permanent



    PG:Post Graduation Not Required

    Company Profile


    Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services”all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 514,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.
    Company Info
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    Contact Company:Accenture

    Address:Plant 3,Godrej and Boyce Compound, MUMBAI, Maharashtra, India

    Reference Id:362957

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