Enterprise Network Operations SW/Application Tech Support Practitioner

from 6 to 8 year(s) of Experience
Not Disclosed by Recruiter

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Posted: 30 days agoJob Applicants: 113Job Views: 249

Job Description


  • Project Role : SW/Application Tech Support Practitioner
  • Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.
  • Management Level : 9
  • Work Experience : 6-8 years
  • Work location : Pune
  • Must Have Skills : Enterprise Network Operations
  • Good To Have Skills : Network Infrastructure
  • Job Requirements :

    • Key Responsibilities : 1 To undertake investigations of data network failure in LAN and WAN surroundings through multiple sources2 Provide Level-L2/L3 support and troubleshooting to resolve issues with in SLA3 Strong verbal and written technical communications skills

    • Technical Experience : 1 Should have experience of Data Centers SD-WAN technologies MPLS VPN etc 2 Should have strong experience in Cisco Switches 2960/3560/3750/6500/9300, Cisco Routers 7200/2600/2800/3800/3900 3 Experience in BGP/EIGRP/STP protocols along with administration and troubleshooting in an enterprise environment 4 Experience working with monitoring tools like MicroFocus, ServiceNow etc

    • Professional Attributes : 1 Must be able to handle day to day routing switching operations efficiently having good leadership skills 2 Excellent Communication Skills 3 Good Presentation skills and client handling skills 4 Ability to work under pressure

    • Educational Qualification : BE/Btech/Computer science or equivalent IT experience of 7 years

    • Additional Information : Certifications: CCNA /CCNP Routing Switching

Salary: Not Disclosed by Recruiter

Industry:IT-Software / Software Services

Functional Area:IT Software - Application Programming, Maintenance

Role Category:Programming & Design

Role:Team Lead/Technical Lead

Employment Type:Full Time, Permanent

Key Skills

Education-

UG:B.Tech/B.E. - Any Specialization

PG:Post Graduation Not Required

Doctorate:Doctorate Not Required

Company Profile

Accenture Solutions Pvt Ltd

Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services—all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 514,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.
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Contact Company:Accenture Solutions Pvt Ltd

Address:Plant 3,Godrej and Boyce Compound, MUMBAI, Maharashtra, India

Reference Id:274449

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