Greetings from HCL !!
No need to go out for interview. Exclusive drive for 100% Back Office Profile
Kindly go through the Job description thoroughly than only either share or call for an interview.
Career Opportunity in Insurance Industry for Non Technical Graduate fresher, with HCL Technologies Ltd - Business Services for the profile of Customer Service Executive (Back Office Process).
100 % Back Office Profile (No Calling).
Both side Cabs, Free meal and Fixed Saturday & Sunday week offs.
Designation: Customer Service Executive
Educational Requirement: Only Non tech graduate BBA, BA, B Com, B.SC Graduates, ( Only 2018,2019 and 2020 Pass-outs are eligible for this opening). CS can also apply for the same.
Note: Technical graduates / Regular MBA's are not eligible for this opening.
Shifts : 24*7 (Rotational)
Job Location: Gurgaon
Work Experience: Fresher only
Roles and Responsibilities:-
*Manage and update Insurance Member and Plan data on multiple systems.
*Enter new member data into excel and enrollment forms.
*Processes customer requests in a timely and accurate manner.
*Communicates with customers through written correspondence.
*Using PC application and functions such as Excel and Word to update and load data sets.
*To answer queries coming from end user customers in a polite and professional manner.
Skill Set Required:-
*Good typing speed (25 wpm with 80% Accuracy).
*Strong commitment to customer service and quality
*Excellent Keyboard Skills
*Demonstrates a strong customer service orientation.
*Takes responsibility to follow up with customers to ensure their needs and expectations are satisfied.
Interview procedure -
Kindly Email Your Resume to Chander.email@example.com and can call @ 9718316448
Interview Date: Monday to Friday
Timings to call - 11 AM TO 8 PM
Mode of interview - Telephonic & Video call
Laptop or Desktop with enabled webcam is mandatory.
Should have Wi-Fi connection
Feel free to refer your friends or colleague
Chander Mohan (HCL)