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Hiring Project Mgr Capacity Panning -Workforce Staffing - Hyderabad

From 10 to 20 year(s) of experience

Hyderabad,Telangana

₹ 17-25 Lacs P.A.

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Openings: 1Posted: 17 days agoJob Applicants: 162Job Views: 3537+
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Job Description

DESCRIPTION


Hiring Global Capacity Planner, Workforce Staffing - Candidate Services with Good Data Analytical skills(SQL Mandatory,Tablue,Data publishing) for HYD location



The role owns the end-to-end capacity and resource planning for the back-office operation of our global Candidate Services organization. We are looking for an experienced individual who is passionate about the Customer Experience of their internal stakeholder, who thinks and acts globally, and who has the ability to contribute to innovations in our worldwide planning team.

Key job responsibilities
Love data as much as we do? Do you enjoy working in an entrepreneurial, fast paced environment, solving complex problems and delivering innovative solutions? Do you like to innovate and simplify? Want to influence at Amazon? We have the career for you.

The successful candidate will have exceptional communication and organizational skills, superior attention to detail, the ability to prioritize in a fast-paced environment, a desire to innovate and continuously learn, analytical and critical thinking skills, and the customer service focus that the world associates with and expects from Amazon.

  • Working on a diverse project portfolio supporting Planning initiatives and strategy.
    • Cross-functional collaboration across multiple business teams, WFS CS Operations, Global Outsourcing and Program Management.
    • Create new reporting & analytic opportunities by analyzing and understanding key planning processes.
    • Document writing and presentations on key initiatives used to influence necessary business actions benefiting the back-office operations
    • Create optimal capacity plan for the business by managing trade-offs between Candidate Experience and Cost Effectiveness.
    • Coordinate with Operations and PM teams to analyze historical data and demand forecasts and build out headcount planning models for future growth.
    • Mitigate capacity risks by managing dependencies across multiple operational teams and sites.
    • Capacity planning for new business/sites.
    • Improve and automate existing practices.
    • Scopes out the requirements for new metrics and tools.

We are open to hiring candidates to work out of one of the following locations:

Hyderabad, TS, IND

BASIC QUALIFICATIONS
- Knowledge of Microsoft Office products and applications
- 8+ years of experience in planning / workforce management / quantitative research or analysis and hands-on experience in building capacity models in a transactional or call center environment


PREFERRED QUALIFICATIONS

- Knowledge of data analytics with tools such as Tableau, SQL, Quick-sight
- Statistical programming experience using R or Python / experience in statistical modeling tools and/or developing reports using OBIEE, Tableau or other reporting platforms.


Other details:

Shifts:Between 1:00PM to 2:00AM

Work location:Hyderabad



Application link:

https://www.amazon.jobs/en/jobs/2537780/global-capacity-planner-workforce-staffing-candidate-services





Industry: IT Services & Consulting
Department: Project & Program Management
Role Category: Other Program / Project Management
Role: Project Manager
Employment Type: Full Time, Permanent

Preferred Keyskills


Education:UG -Any Graduate

Company Profile

Amazon
Amazon.com strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon.com continues to grow and evolve as a world-class e-commerce platform. Amazon's evolution from Web site to e-commerce partner to development platform is driven by the spirit of innovation that is part of the company's DNA. The world's brightest technology minds come to Amazon.com to research and develop technology that improves the lives of shoppers and sellers around the world.
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Contact Details

Contact Company:Amazon

Address :NO. 26/1 Brigade Gateway Rajkumar Road , BANGALORE, Karnataka, India

 
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