Skill required: HR Operations - Workforce Administration
Designation: Management Level - Associate Manager
Job Location: Mumbai
Qualifications: Any Graduation
Years of Experience: 10 to 14 yearsWhat would you do?
The Specialist will be responsible for business management which includes metrics, performance and operational plans. Plan, implement, and manage business/projects, People, Staffing, participate in organization initiatives. Will manage overall operations for the Country with specialist support of HR services for the client. You will be working as a part of HR Operations team which is responsible for providing backend HR services to business operations. HR operations and operational HR services, include administrative services, job analysis, and employee relationship management. The Workforce Administration team is responsible for the timely creation and updation of employee job records and position data. The team is responsible for effectively communicating observations to the field operations team, vendor managers (both internal and client-side) and senior management to ensure time-critical resolution or action. The role may require for you to have to expertise on Winshuttle and Advanced SAP tool. The role may also require for you to create a script and perform accurate testing of data.What are we looking for?Problem-solving skills Detail orientation Process-orientation Proficiency in ServiceNow and SuccessFactors willing to work in night shifts Good communication (written & verbal) Strong understanding of WFDA processes Functional knowledge of MS-Office applications.
Roles and Responsibilities
Monitor/Review along with team on administrative and operational activities within the allotted team to ensure achievement of operational or deal objectives. Monitor/measure performance through metrics, audits and other processes to ensure that organizational initiatives are in place and goals are achieved. Manage and improve people performance and align them with organizational goals and objectives. Provide business Development support to the Service Delivery Manager and the client services team through active participation in client visits and other initiatives. Participate actively in organization wide initiatives. Make decisions about the