Role Description :
Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running.
Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.
Must have Skills : IBM Websphere Administration
- IBM Websphere, Websphere Application ServerWAS, Websphere IHS, IIS, Apache, Tomcat Messaging queue manager, IBM DataPower, UNIX/Linux web servers, Message Brokers/Interchange Servers Main Activities
- Install, configure, tune and support WebSphere and other middleware components Setup load balancing, clustering, and failover Develop automation tools for Password management, Monitoring, Configuration and Deployment Assist application and testing teams Work with Vendor Support to assist in troubleshooting and resolving issues open service requests and follow up with Vendor Support Develop support documentation and train team members Ability to analyze Performance and capacity reports and recommend tuning opportunitiesGood to Have Skills : Apache Tomcat Operations, Internet Information Server (IIS) Administration