Infrastructure Service Management

from 2 to 6 year(s) of Experience
Bengaluru
Not Disclosed by Recruiter

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Posted: 51 days agoJob Applicants: 160Job Views: 328

Job Description

  • Role :SW/Application Tech Support Practitioner
  • Role Description :Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.
  • Must Have Skills :Infrastructure Operations,Infrastructure Service Management
  • Good To Have Skills :
  • Job Requirements :
  • Key Responsibilities : A-As a Major Incident Manager working for a global provider of IT solutions, you will be working within a multi-supplier environment B-The successful candidate will be maintaining overall Major Incident Management process and share the drive critical and complex incidents in every possible means to multi-suppliers, as well building on the Process maturity
  • Technical Experience : A-Certifications: ITIL Intermediate Required B-Must required to run the MI across all vendors C-Need to have the technical knowledge across technologies network, Infra, Application functionality Service Management ITIL exposure SNOW BMC tool experience Highly desirable D-CCNA and SDN knowledge will be advantage
  • Professional Attributes : -Strong customer focus Excellent communication and Collaboration skills -Previous experience working with cross geography teams -Ready to work in shift
  • Educational Qualification : BE or equivalent

Salary: Not Disclosed by Recruiter

Industry:IT-Software / Software Services

Functional Area:IT Software - Application Programming, Maintenance

Role Category:Admin/Maintenance/Security/Datawarehousing

Role:System Administrator

Employment Type:Full Time, Permanent

Key Skills

Desired Candidate Profile

Please refer to the Job description above

Education-

UG:B.Tech/B.E. - Computers

PG:Post Graduation Not Required

Doctorate:Doctorate Not Required

Company Profile

Accenture Solutions Pvt Ltd

Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. We combine unmatched experience and specialized capabilities across more than 40 industries - powered by the world's largest network of Advanced Technology and Intelligent Operations centers. With 505,000 people serving clients in more than 120 countries, Accenture brings continuous innovation to help clients improve their performance and create lasting value across their enterprises.
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Contact Company:Accenture Solutions Pvt Ltd

Reference Id:242494

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