Infrastructure Service Management Application Support Engineer

From 4 to 6 year(s) of experience
₹ Not Disclosed by Recruiter

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Posted: 15 days agoJob Applicants: 79Job Views: 534

Job Description

  • Project Role :Application Support Engineer
  • Project Role Description :Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
  • Management Level :10
  • Work Experience :4-6 years
  • Work location :Bengaluru
  • Must Have Skills :
  • Good To Have Skills :
  • Job Requirements :
    • Key Responsibilities : 1 Extensive experience with SIAM ServiceNow 2 A strong understanding of Service Integration, Vendor Management, Operational risk and resilience, Business Process improvement methods as well as risk related control frameworks and practices 3 Strong problem-solving skills and the ability to logically break down a problem into smaller manageable parts to solve 4 Responsible for the delivery of, Incident, Problem, Change Configuration Management
    • Technical Experience : 1 ITIL V3 Foundation certification 2 ITIL V3 Intermediate certification at least 2 modules preferably Service Operations and Service Transition/ CSI 3 Ability to co-ordinate with multiple teams across all domains 4 Has managed at least 2 of the SM processes E2E 5 Has applied best practices in daily operations
    • Professional Attributes : Good Communication Skill
    • Educational Qualification : Graduate

    Role:IT Support - Other

    Salary: Not Disclosed by Recruiter

    Industry:IT Services & Consulting

    Department:IT & Information Security

    Role Category:IT Support

    Employment Type:Full Time, Permanent

    Education

    UG:Any Graduate

    PG:Any Postgraduate

    Company Profile

    Accenture

    Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services—all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 514,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.
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    Contact Company:Accenture

    Address:Plant 3,Godrej and Boyce Compound, MUMBAI, Maharashtra, India

    Reference Id:742463

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