Infrastructure Service Management Application Support Engineer
From 4 to 6 year(s) of experience
₹ Not Disclosed by Recruiter
Posted: 15 days agoJob Applicants: 79Job Views: 534
- Key Responsibilities : 1 Extensive experience with SIAM ServiceNow 2 A strong understanding of Service Integration, Vendor Management, Operational risk and resilience, Business Process improvement methods as well as risk related control frameworks and practices 3 Strong problem-solving skills and the ability to logically break down a problem into smaller manageable parts to solve 4 Responsible for the delivery of, Incident, Problem, Change Configuration Management
- Technical Experience : 1 ITIL V3 Foundation certification 2 ITIL V3 Intermediate certification at least 2 modules preferably Service Operations and Service Transition/ CSI 3 Ability to co-ordinate with multiple teams across all domains 4 Has managed at least 2 of the SM processes E2E 5 Has applied best practices in daily operations
- Professional Attributes : Good Communication Skill
- Educational Qualification : Graduate
Role:IT Support - Other
Salary: Not Disclosed by Recruiter
Industry:IT Services & Consulting
Department:IT & Information Security
Role Category:IT Support
Employment Type:Full Time, Permanent
Key Skills
Skills highlighted with ‘‘ are preferred keyskills
Education
UG:Any Graduate
PG:Any Postgraduate
Company Profile
Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services—all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 514,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.
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Contact Company:Accenture
Address:Plant 3,Godrej and Boyce Compound, MUMBAI, Maharashtra, India
Reference Id:742463