Infrastructure Service Management Application Support Engineer

From 8 to 10 year(s) of experience
₹ Not Disclosed by Recruiter

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Posted: 32 days agoJob Applicants: 88Job Views: 367

Job Description

  • Project Role : Application Support Engineer
  • Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
  • Management Level : 8
  • Work Experience : 8-10 years
  • Work location : Bengaluru
  • Must Have Skills : Infrastructure Service Management
  • Good To Have Skills : ServiceNow IT Service Management
  • Job Requirements :

    • Key Responsibilities : 1 Major Incident Handling and critical project support 2 Understanding of the issue, assessing the business impact, co-ordinate with stakeholders and support teams on the bridge, track and drive actions, co-ordinate for SME and Supplier support, manage communications to internal and delivery stakeholders

    • Technical Experience : 1 Hands on experience working in a technical area like Network, Platform, Database, Storage, middleware, applications2 Ability to assess and analyze technical issues3 Good communication Verbal and Written

    • Professional Attributes : 1 Shift lead Manage task assignments for OOTW, mailbox monitoring and management help line monitoring, drive shift activities, ensure, and manage smooth hand over and communications2 support client onboardings, project and ad hoc activities

    • Educational Qualification : Any degree

    • Additional Information : Shift: Any 9 hours in 24 hours 24/7 shift includes night shift and weekend on rotation

    Role:Network (Support) Engineer

    Salary: Not Disclosed by Recruiter

    Industry:IT Services & Consulting

    Functional Area:Engineering - Hardware & Networks

    Role Category:IT Network

    Employment Type:Full Time, Permanent

    Education

    UG:B.Tech/B.E.

    PG:Post Graduation Not Required

    Company Profile

    Accenture

    Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services”all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 514,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.
    Company Info
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    Contact Company:Accenture

    Address:Plant 3,Godrej and Boyce Compound, MUMBAI, Maharashtra, India

    Reference Id:397137

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