Infrastructure Service Management Service Management Practitioner

from 6 to 8 year(s) of Experience
Not Disclosed by Recruiter

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Posted: 32 days agoJob Applicants: 49Job Views: 93

Job Description

  • Project Role : Service Management Practitioner
  • Project Role Description : Support the central operations of the Outsourcing Account Delivery team in managing resources, projects, and budgets to meet both the goals of these teams and clients served.
  • Management Level : 9
  • Work Experience : 6-8 years
  • Work location : Bengaluru
  • Must Have Skills : Infrastructure Service Management
  • Good To Have Skills : No Technology Specialization
  • Job Requirements :

    • Key Responsibilities : -ITSM Service Catalogue Management-Ensure that the Service Catalogue is available, complete, accurate, and meets the needs of key stakeholders such as the End User and IT Service Owner-Engage with Service Owners to ensure that their services are adequately described and conform to the guidelines of the catalogue-Approve content to be published in the Service Catalogue-Recommend Service Catalogue process improvements and initiate continuous improvement programs to achieve

    • Technical Experience : -Self-confident, results-oriented, persuasive, and influential-Excellent communication and interpersonal skills-Service operations and management experience a plus-Excellent Written and Verbal Communication

    • Professional Attributes : -Bachelors degree in Computer Science or related process experience, preferred-3 years of experience with the ServiceNow IT Service Management tool, preferred-4 years of experience as a process owner, preferred-Proficient in rolling out methodologies, processes, standards and/or policies

    • Educational Qualification : -Bachelors degree or Diploma or geography equivalent Business or technology preferred

Salary: Not Disclosed by Recruiter

Industry:IT-Software / Software Services

Functional Area:IT Software - Other

Role Category:Project Management

Role:Project Manager-IT/Software

Employment Type:Full Time, Permanent

Key Skills


UG:Any Graduate - Any Specialization

PG:Post Graduation Not Required

Doctorate:Doctorate Not Required

Company Profile

Accenture Solutions Pvt Ltd

Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services—all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 514,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.
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Contact Company:Accenture Solutions Pvt Ltd

Address:Plant 3,Godrej and Boyce Compound, MUMBAI, Maharashtra, India

Reference Id:272717