Inside Sales Associate

About NIIT:

NIIT Limited is a leading Skills and Talent Development Corporation that is building a manpower pool for global industry requirements. With a strong focus on assuming leadership in the Digital Learning World and new career opportunities, NIIT Limited offers training and development solutions to individuals, enterprises, and institutions.

Roles & Responsibilities:

1. Calling & Follow-Up: Engage with potential NIIT learners to communicate NIITs mission of providing career advancement opportunities.
2. Sales Lifecycle Management: Manage the entire sales closing lifecycle for assigned leads, including:

• Interest Creation: Generate interest in NIITs programs.
• Product Demonstration: Effectively demonstrate the benefits and features of NIIT's offerings.
• Sales Closing: Convert leads into customers by closing sales.
• Post-Sales Relationship Management: Maintain and nurture relationships with customers after the sale.

1. Continuous Communication: Maintain consistent communication with leads through phone, email, chat, and social media during the pre and post-sales processes.
2. Record Maintenance: Keep detailed records of all interactions and communications with leads and customers.

Mandatory Skills:

1. Sales Acumen: Demonstrated ability to understand and effectively engage in sales processes.
2. Goal Orientation: Strong drive to achieve and exceed sales targets.
3. Customer Focus: Excellent customer service skills with a strong emphasis on understanding and meeting customer needs.
4. Communication & Influencing Skills: Ability to effectively communicate and engage with strangers, making persuasive arguments for NIITs offerings.
5. Self-Motivation & Energy: High levels of self-motivation and energy to thrive in a dynamic work environment.
6. High Integrity: Demonstrated honesty and strong ethical principles in all dealings.

Additional Requirements:

• Ability to work in a fast-paced and target-driven environment.
• Excellent interpersonal skills and the ability to build strong relationships with customers.
• Strong organizational skills with attention to detail.
• Proficiency in using CRM software and other sales tools.

Industry: Education / Training
Department: Sales & Business Development
Role Category: Retail & B2C Sales
Role: Telesales
Employment Type: Full Time, Permanent