Inside Sales Specialist

Business Overview:

NIIT Limited's Career Education Business is a pioneer in delivering a wide range of learning and talent development programs. We cater to millions of individual and corporate learners across domains such as Banking & Finance, Information Technology, and Digital Marketing. With a strong focus on enhancing employability skills, our mission is to empower learners and enable career advancement through high-impact education.

Roles & Responsibilities:

As an Inside Sales Executive, you will be at the forefront of NIIT's mission, directly engaging with
potential learners and driving enrolments into our career advancement programs.

• Lead Engagement: Proactively reach out to potential learners via phone, email, chat, and social media to generate interest in NIIT's programs.
• Sales Ownership: Manage the entire sales lifecycle including lead nurturing, product demonstrations, closing sales, and post-sales follow-up.
• Consultative Selling: Understand learners' career aspirations and recommend suitable NIIT programs that match their goals.
• Relationship Management: Build and maintain strong, trust-based relationships with learners throughout the sales journey.
• CRM Management: Accurately log and maintain a detailed record of all customer interactions in the CRM system.
• Collaboration: Coordinate with internal teams (marketing, academics, operations) to ensure a seamless learner experience.

Mandatory Skills & Competencies:

• Sales Acumen- Proven ability to understand customer needs and close deals effectively.
• Goal Orientation- Strong drive to meet and exceed sales targets.
• Customer Focus- Ability to genuinely engage with learners and provide solutions aligned with their career goals.
• Communication & Influencing Skills- Confident speaker who can build rapport and influence decision-making.
• Self-Motivation & Energy- High energy levels and a proactive approach to sales and problem-solving.
• Integrity- Strong ethical standards and honesty in all interactions and commitments.

Preferred Qualifications:

• Graduate in any discipline
• 1-5 years of experience in inside sales, telesales, or education sales is an added advantage
• Familiarity with CRM tools is desirable

What We Offer:

• Competitive salary and incentives
• Performance-driven growth opportunities
• Dynamic and collaborative work culture
• Opportunity to be part of a globally recognized brand making a real difference in people's careers

Industry: Education / Training
Department: Sales & Business Development
Role Category: Retail & B2C Sales
Role: Direct Sales Executive
Employment Type: Full Time, Permanent