Role & responsibilities:
Take chat messages per day from customers who have questions about their health benefits
Support secure email inquiries.
Use personality and our tools to help customers through the health care benefits available to them.
Communicate online in a conversational manner that promotes dialogue and establishes rapport. Associate must avoid poor grammar, misstatements, or lengthy explanation. Online writing necessitates that associate have an aptitude for knowing when to apply the dos and don’ts” of online communication.
Type at a reasonable pace, 30-35 words a minute (WPM).
Any Graduate (Except B.Tech/M.Tech/MCA)
Overall 0 to 2 years of experience
Freshers with excellent communication skills can apply.
Available to work in night shifts (Both side Cabs provided).
Salary: Not Disclosed by Recruiter
Industry:BPO / Call Centre
Role Category:Non Voice
Employment Type:Full Time, Permanent
If you're going to change careers, why not look for an employer that's out to change everything? If you have that kind of appetite for change, Optum is the right place for you. As part of the growing UnitedHealth Group family of businesses, we're driving innovation and change all over the world. That's creating opportunity right here in India for people with energy, passion and a focus on quality. We're driven to help people live healthier lives and to help make the health care system work better for everyone. We want to make a difference and that makes this the one job opportunity that can change everything for you.
As part of UnitedHealth Group, a Fortune 6 company, Optum is a leading health services and technology company dedicated to helping make the health system work better for everyone. With more than 115,000 people collaborating worldwide, Optum combines people, technology, data and action to improve the delivery, quality and efficiency of health care.
This work takes all of your commitment, skills, passion and energy. It's hard to become #1 and even harder to stay in the lead. That's why we rely on a set of fundamental principles that are guiding our way forward. Our values of integrity, compassion, relationships, innovation, and performance serve as a foundation to transform health care.
Are you in? Learn more about your future at Optum: workatoptum.com
Diversity creates a healthier atmosphere: Optum is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. Optum is a drug-free workplace.
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