Manager – Discovery operations digitization, 8 To 12 years

Job Responsibilities :

• Proactive Instrument Management & Troubleshooting:
• Maintain a proactive approach in identifying and addressing issues to minimize downtime and disruptions.
• Address operational challenges and resolve any technical issues related to the equipment.
• Collaborate with the Procurement team, vendors and suppliers for equipment servicing, repair, and upgrades as required.
• Create a preventive checkpoint and effective implementation across the labs.
• Trend Evaluation:
• Identify current equipment utilization trends and create a strategy for improvement.
• Collaborate with engineering team and Analyze usage trends, performance data, and customer feedback to assess the demand and operational effectiveness.
• Provide insights and recommendations to optimize equipment management and user experience based on trends and feedback.
• Digitalization:
• Create equipment reservation system along with site & corporate IT team.
• Collaborate with the procurement and engineering team to implement and manage an effective spare parts management system to ensure quick response times for repairs and maintenance.
• Implement the Kanban & Automation to Maintain an optimal inventory of critical spare parts and equipment for operational needs.
• Collaborate with procurement and finance teams for the timely purchase and management of spare parts.
• Continuous Improvement:
• Identify opportunities for operational improvements, effective equipment utilization and increased efficiency.
• Work cross-functionally with product, technical, and customer support teams to streamline processes and ensure high-quality service.
• Reporting & Documentation:
• Maintain MIS along with engineering & Operations team of equipment performance, maintenance schedules, and inventory levels.
• Manage Dashboard on equipment status, challenges, and improvements for senior management.
• Key Competencies (Technical, Functional & Behavioral)
• Technical & Functional: Behavioral:
• Strong understanding of equipment and instrument functionality and troubleshooting.
• Experience in centralized Dashboard, trend analysis, reporting, and process optimization.
• Excellent problem-solving, organizational, and communication skills.
• Trend Analysis Experience with equipment booking systems or similar technology-driven platforms.
• Knowledge of inventory management systems, Dashboard, OEE
• Technical proficiency in maintenance and repair of industrial or commercial equipment, Familiarity with spare parts procurement and vendor management.