Manager-Functional and Process Excellence

Skill required: Operations Excellence - Delivery Excellence

Designation: Manager

Job Location: Bengaluru

Qualifications: BBA/BCA/Any Graduation/BMS/BMM

Years of Experience: 13-18 years

What would you do?

You will be aligned with our Functional and Process Excellence vertical and help us provide consulting support to solve for strategic and operational business problems for our global client s leveraging Transformation methodologies and assets.

You will be working as a part of Operations Excellence team which drives continuous improvement projects and interact with client or internal stakeholders to drive and influence improvement objectives. This team is responsible for breaking down the End to End process to identify automation/improvement opportunities and create automation/transformation road-maps. This team is also responsible for delivering large scale end-end Process Transformation projects for global clients.

The Project Delivery Excellence team focuses on developing and implementing a strong foundation of processes, systems, measurements and controls that can help deliver high performance consistently. The team is responsible for delivering the articulated client value proposition to drive high-value outcomes for their business. The team typically works on Six Sigma and Lean projects.

Roles and Responsibilities

• In this role you are required to identify and assess complex problems for area of responsibility
• The person would create solutions in situations in which analysis requires an in-depth evaluation of variable factors
• Requires adherence to strategic direction set by senior management when establishing near-term goals
• Interaction of the individual is with senior management at a client and/or within Accenture, involving matters that may require acceptance of an alternate approach
• Some latitude in decision-making in involved
• you will act independently to determine methods and procedures on new assignments
• Decisions individual at this role makes have a major day to day impact on area of responsibility
• The person manages large - medium sized teams and/or work efforts (if in an individual contributor role) at a client or within Accenture
• Please note that this role may require you to work in rotational shifts.

What are we looking for?

We are looking for individuals who have the following skillset:

• Adaptabile and flexibile
• Ability to solve problems
• Attention to Detail
• Active Listening
• Build strong
• ongoing relationships with customers

It would be a value add if you are proficient in:

• Adobe Marketo Engage
• Business Case Development
• Business Process Design
• Campaign Management
• Content Assessment