Job Description
Job Summary:
The job involves managing the channel and Bank partners for driving Persistency and Renewals
Role & responsibilities
- Strengthening channel/Bank partner relationship with regular engagement
- Engage regularly with partners to monitor and improve performance and tracking of key metrics.
- Ensuring Regular governance to discuss the KPI movements
- To be the one stop solution provider for channel and bank for renewal related queries
- Co-ordination with cross functional teams for new initiatives and projects to meet the business outcomes
- Data Analysis
Preferred candidate profile
Key Competencies/Skills Required
- A. Good verbal and written communication
- A. Knowledge of MLI process and systems
- B. Strong channel partner management skills
- C. Bent of resolving customer issues/concerns
Desired qualification and experience
- Graduate /Post Graduate
- Knowledge of Insurance and related processes
- Preferably 5-6 years of experience
Industry:
Insurance
Department:
Customer Success,
Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Success, Service & Operations - Other
Employment Type: Full Time, Permanent
Company Profile
Max Life Insurance
'Max Life Insurance, one of the leading non-bank promoted private life insurers, is a joint venture between Max Financial Services Ltd. and Mitsui Sumitomo Insurance Co. Ltd. Max Financial Services Ltd. is part of the Max Group, which is a leading Indian multi-business corporation, while Mitsui Sumitomo Insurance is a member of the MS&AD Insurance Group, which is amongst the leading insurers in the world.
Max Life Insurance offers comprehensive long term savings, protection and retirement solutions through its high quality agency distribution and multi-channel distribution partners. A financially stable company with a strong track record over the last 20 years, Max Life Insurance offers superior investment expertise. Max Life Insurance has the vision 'To be the most admired life insurance company by securing the financial future of our customers'. The company has a strong customer-centric approach focused on advice-based sales and quality service delivered through its superior human capital.
During the financial year 2018-19, Max Life achieved €˜Gross Written Premium€™ of Rs. 14,575 crore & had sum assured in force of Rs. 7,03,972 Crore. As on 31st March 2019, the Company had Rs. 62,798 crore of AUM & a share capital including reserves & surplus of Rs. 2,767 crore. The Company has nearly 35 lakh customers serviced by its 12,082 employees & 48,522 agent advisors through 269 offices across the country.