- Role :SW/Application Tech Support Practitioner
- Role Description :Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.
- Must Have Skills :Microsoft Windows Server Administration
- Good To Have Skills :Firewall Architecture,Vmware Virtualization Administration
- Job Requirements :
Key Responsibilities : Understanding of Security, Cloud, Data protection, Encryption,Malware, Spyware, Cyber Security, Firewalls, Antivirus and Disaster Recovery Proficient in Microsoft WSUS Systems Center Configuration Manager SCCM Proficient in Trend Micro Suite End Point Security/AV, Deep Security Server Farm,DDI etc Working knowledge and experience with HP Dell Server Tools and Software Working knowledge of Windows and Linux scripting, PowerShell Automation experience and knowledge of Vulnerability scanning tool
Technical Experience : knowledge of VMWARE ESX, vSphere HyperV, Active Directory, Group Policies, IIS, Apache, Squid, Email, SQL, Proxy, Networking Understanding of network protocols like HTTP, HTTPS, SMTP, FTP, SMB, DNS and DHCP Strong technical knowledge of Windows 2008/2012/2016/2019 and Linux Servers,Windows 7/8/10 and Remote Desktop Experience with collaboration between IT operations, development, and security teams Advantages of Certification in Trend, MS Servers, Linux Server,Patch management
Professional Attributes : Provide recommendations for system automation Create and maintain reports for patch compliance and system audit data Coordinates remediation of vulnerable software across the organization Keeps track of technology compliance with software standards Test new releases of products
Educational Qualification : BTech or any technical graduate
Additional Information : Willing to work in off working hours Good communication skills Working location is Client office
15 years of full time education .