Mobility Service Lead

We are seeking a detail-oriented and collaborative individual to join our team as a Corporate Mobility Service Lead. In this role, you will provide essential front-line support to Accenture employees in managing all aspects of relocations/assignments. Your primary responsibility will be to assist in coordinating the logistics of employee mobility cases, ensuring smooth and efficient processes. You will work closely with mobility leads, HR teams, travel suppliers, immigration & tax specialists, and destination service providers to facilitate successful employee relocations while delivering exceptional customer service.

Responsibilities:

* Job Qualifications Skills and Experience:
Prior experience in mobility management, HR, customer service, or a related field is preferred.
Strong attention to detail and ability to manage multiple cases simultaneously.
Excellent written and verbal communication skills, with the ability to effectively communicate complex information to employees and stakeholders.
Proficient in using relevant software and tools for case management, data analysis, and documentation.
Strong problem-solving skills with a customer-focused mindset.
Ability to work collaboratively in a team environment and support the goals and objectives of the Corporate Mobility Case Manager.
Knowledge of travel logistics, immigration processes, and policy compliance is a plus.
Ability to maintain confidentiality and handle sensitive information as appropriate.