Network Infrastructure Engineer

from 3 to 6 year(s) of Experience
Bengaluru
Not Disclosed by Recruiter

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Posted: 47 days agoJob Applicants: 656+Job Views: 1617+

Job Description

  • Role :Cloud Services Operations
  • Role Description :Act as liaison between the client and Accenture operations teams for support and escalations. Communicate service delivery health to all stakeholders and explain any performance issues or risks. Ensure Cloud orchestration and automation capability is operating based on target SLAs with minimal downtime. Hold performance meetings to share performance and consumption data and trends.
  • Must Have Skills :Network Infrastructure
  • Good To Have Skills :Network Engineering Planning and Deployment Solution
  • Job Requirements :
  • Key Responsibilities : 1 Own the relationship with the clients Network Operations , including: 2 Build solid confidence and credibility in the service delivered by Accenture 3 Create a sense of shared pain for any pressures received from the customer 4 Manage client expectations and strive to eliminate any service related noise Act as a single point of contact Manage and reduce client escalations for 5 Network Operations, particularly service impacting outages
  • Technical Experience : Must Have: 1 Valid CCIE Certification on RS /or SP track 2 Hands On expertise on routing BGP, EIGRP 3 Hands On expertise on Nexus 5k,7k and ASR platforms 4 Good English communication Good to Have: 1 F5 GTM , LTM 2 Riverbed steelhead and interceptor 3 Expertise on packet analysis 4 ITIL process knowledge
  • Professional Attributes : 1 Interpersonal skills 2 Strong communication 3 Leadership Qualities
  • Educational Qualification : BE in CSE/Electronics
  • Additional Information : Client Relationship People Management/Stakeholder Management

Salary: Not Disclosed by Recruiter

Industry:IT-Software / Software Services

Functional Area:IT Software - Network Administration, Security

Role Category:Admin/Maintenance/Security/Datawarehousing

Role:Technical Support Engineer

Employment Type:Full Time, Permanent

Key Skills

Desired Candidate Profile

Please refer to the Job description above

Company Profile

Accenture Solutions Pvt Ltd

Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. We combine unmatched experience and specialized capabilities across more than 40 industries €”powered by the world€™s largest network of Advanced Technology and Intelligent Operations centers. With 513,000 people serving clients in more than 120 countries, Accenture brings continuous innovation to help clients improve their performance and create lasting value across their enterprises. Visit us at www.accenture.com.
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Contact Company:Accenture Solutions Pvt Ltd

Address:Plant No-3.Godrej and Boyce Complex, MUMBAI, Maharashtra, India

Reference Id:242479

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