Network Infrastructure professional

from 15 to 16 year(s) of Experience
Not Disclosed by Recruiter

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Posted: 56 days agoJob Applicants: 104Job Views: 283

Job Description

  • Role :SW/Application Tech Support Practitioner
  • Role Description :Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.
  • Must Have Skills :Network Infrastructure
  • Good To Have Skills :Network Security Operations
  • Job Requirements :
  • Key Responsibilities : a: Detailed knowledge of network technologies like ACI, Cloud, switching/routing b: load balancers, wireless, DNS, DHCP, WAN optimization c: Interface with the delivery team and client to improve overall customer support experience d: Manage the staff of the Operations team e: including work assignment and review f: career growth and all other issues g: Ability to suggest advanced reporting to depict the performance of the project eg SLA adherence, Quality adherence

Technical Experience : a: 15 years of global work experience and detailed knowledge of network technologies b: Strong ITIL background mainly incident/change/problem management c: Good in project management and people management skills d: should have managed a team-size of 30 people across different locations e: Ready to handle 24x7 operations across 3 regions APAC, EMEA and AMER f: Liaising with regional managers across 3 regions for operations g: Leads cross-functional project team activities, guidance coaching

Professional Attributes : a: Ability to analyze the metrics and identify the possible reasons for any achievements or deviations b: Ability to suggest advanced reporting to depict the performance of the project eg SLA adherence, Quality adherence c: Ability to prepare presentation to the Executive Management

Educational Qualification : Graduate

Additional Information : a: Stakeholder management relationship building


15 years of full time education .

Salary: Not Disclosed by Recruiter

Industry:IT-Software / Software Services

Functional Area:IT Software - Network Administration, Security

Role Category:Admin/Maintenance/Security/Datawarehousing


Employment Type:Full Time, Permanent

Key Skills

Desired Candidate Profile

Please refer to the Job description above


Doctorate:Doctorate Not Required

Company Profile

Accenture Solutions Pvt Ltd

Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. We combine unmatched experience and specialized capabilities across more than 40 industries — powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. With 506,000 people serving clients in more than 120 countries, Accenture brings continuous innovation to help clients improve their performance and create lasting value across their enterprises. Visit us at
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Contact Company:Accenture Solutions Pvt Ltd

Address:Plant No-3.Godrej and Boyce Complex, LBS Marg,Vikhroloi West, , MUMBAI, Maharashtra, India

Reference Id:242489