Network Infrastructures Network Operations Practitioner

From 8 to 10 year(s) of experience
₹ Not Disclosed by Recruiter

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Posted: 27 days agoJob Applicants: 92Job Views: 180

Job Description

  • Project Role :Network Operations Practitioner
  • Project Role Description :Design specialist solutions in line with business needs. Act as a service fulfillment and program SME and be accountable for tracking and reporting performance measurements and SLAs of service fulfillment teams to the client. Deliver business value to the project and work with clients on performance and process optimization.
  • Management Level :8
  • Work Experience :8-10 years
  • Work location :Hyderabad
  • Job Requirements : Key Responsibilities : Respond to user/client escalations and engage functional escalation and Management escalation as requiredManage requests incidents on ITSM toolImplement the changes as applicable, test the changes and handover to customer Manage the incidents, infra structure changesRequired for easy transition into role and join on-call group which is high priorityWork as a support lead and follow ITIL processesWorks with the teams on upcoming features to identify risks and dependencies
  • Technical Experience : Must have good hands on experience on TCP dump and packet analysis for network troubleshooting Must have in depth knowledge of TCP/IP reference model Good understanding on Datacenter architecture, Cabling and Patch panels Good documentation and communication skills Good Knowledge on Network Monitoring tools like SolarWinds Orion and Cisco Prime Hands on troubleshooting skills in Cisco routers, Cisco Nexus Switches, Voice and Wireless Devices Installation and Configuration on Cisco routers
  • Professional Attributes : -Good communiction skill, Leadership skills, team handling skills, analytical skills and good presentation skills and ability to work independently
  • Additional Information : -Willing to work in 24/7 support rotational shifts

Role:Network Manager / Administrator

Salary: Not Disclosed by Recruiter

Industry:IT Services & Consulting

Department:Engineering - Hardware & Networks

Role Category:IT Network

Employment Type:Full Time, Permanent



PG:Any Postgraduate

Company Profile


Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services — all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 674,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at
Company Info
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Contact Company:Accenture

Address:Plant 3,Godrej and Boyce Compound, MUMBAI, Maharashtra, India

Reference Id:713666

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