NNM Tools Administration SW/Application Tech Support Practitioner

from 4 to 6 year(s) of Experience
Not Disclosed by Recruiter
Posted: 32 days agoJob Applicants: Less than 10Job Views: 18

Job Description

  • Project Role : SW/Application Tech Support Practitioner
  • Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.
  • Management Level : 10
  • Work Experience : 4-6 years
  • Work location : Hyderabad
  • Must Have Skills : NNM Tools Administration
  • Good To Have Skills : Oracle Database Administration
  • Job Requirements :

    • Key Responsibilities : -The responsibilities of this role will be to work with infrastructure tools monitoring team to analyze and implement New Relic monitors for wide range of applications Here the goal is to provide a pro-active escalation support and response to end user impacting events that are caused by application, network or platform issues

    • Technical Experience : -Implement, support and maintain New Relic for Infrastructure, synthetics and application performance monitoring-Hands-on experience in configuring New Relic for all applicable stack-Deep knowledge of NRQL, Insights, alerts and policies-Good knowledge of the ITIL processes-Hands on experience in New Relic infrastructure agent Installation and troubleshooting-Hands on Experience with Synthetic URL Monitoring on a wide range of applications-Hands on Experience on APM Browser Monitoring

    • Professional Attributes : -Should have proficient communication skills in order to interact with the client-Should have experience to work in a team environment-Should have analytical skills to handle the application performance issues

    • Educational Qualification : -Should have 15 years full time education

Role:System Administrator

Salary: Not Disclosed by Recruiter

Industry:IT-Software, Software Services

Functional Area:IT Software - Application Programming, Maintenance

Role Category:Admin/Maintenance/Security/Datawarehousing

Employment Type:Full Time, Permanent



PG:Post Graduation Not Required


Company Profile

Accenture Solutions Pvt Ltd

Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services—all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 514,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.
Company Info
View Contact Details+

Contact Company:Accenture Solutions Pvt Ltd

Address:Plant 3,Godrej and Boyce Compound, MUMBAI, Maharashtra, India

Reference Id:265928

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