Noc Engineer

Role & responsibilities

NOC Engineer is responsible for executing the NOC operations, ensuring seamless Infrastructure monitoring and incident management, and maintaining optimal DC performance. This role involves monitoring the Data Center's operational health, minimizing downtime, and implementing troubleshooting and resolving Data Center issues. The role requires technical expertise, and continuous improvements to ensure operational excellence.

Key Accountability

Incident Management:

Continuous monitoring of the network to ensure performance, availability, and stability.

Troubleshooting :

Collaborate with cross-functional teams (engineering, infrastructure, and security) to troubleshoot and resolve network issues.

Network Operations:

Implement best practices for network operations and maintenance.

Documentation & Reporting:

Prepare and present detailed reports on network performance, incidents, and key metrics.

Industry Trends:

Keep abreast of emerging technologies and industry trends in network operations.

Digital mindset:

Champions a digital mindset within the organization to drive innovation and competitiveness. Keep up with digital and AI advancements to enhance business and maintain competitiveness.

Key Stakeholders - Internal:

Site Incharge Operations

Cross Functional Teams

Key Stakeholders - External:

Partners (Vendors)

Qualifications and Experience

Educational Qualification:

B.E. in Mechanical / Electrical / Electronics Engineering or equivalent

Work Experience:

5-10 years of experience in the Data Centers or Infrastructure industry